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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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North Carolina
1 review
0 helpful votes
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Interesting I really didn't choose anyone. Just following the prompts

Date of experience: December 15, 2021
Virginia
0 reviews
0 helpful votes
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Fair but still on the fence about product and costs

Date of experience: December 14, 2021
Virginia
0 reviews
0 helpful votes
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Waiting to see what you can tell me about the bills

Date of experience: December 14, 2021
Iowa
1 review
0 helpful votes
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The?, was easy to answer l understood it
They seem to be honest about this
Thank you

Date of experience: December 14, 2021
Virginia
1 review
0 helpful votes
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I was just wanting a quote
January 13, 2022

I was just wanting a quote. Didn't want to give life history. Now I will be embarked with phone calls and messages

Date of experience: December 14, 2021
Massachusetts
1 review
0 helpful votes
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Needing info to ease my single family income to manage

Date of experience: December 14, 2021
Texas
1 review
0 helpful votes
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My concerns were addressed
December 14, 2021

My concerns were addressed. I like to be informed on the project I need for effective use of solor.

Date of experience: December 13, 2021
Georgia
1 review
0 helpful votes
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You mislead the person looking for help with lowering their power bill. I am not the person that lives at this address, but a relative looking for a way to help her. Don't bother calling her or bother her with any sales pitch. I did not ask her about this. Your ad leads one to believe that the homeowner will not have to pay up front. If they are having trouble finding enough money paying their power company, how on earth can they afford to buy solar panels. I believe this is called one of two things. It's either a switch and bait or a scam or likely both. If she gets one call I will report you to the authorities, including the FBI. Thank you,

Date of experience: December 13, 2021
Montana
1 review
0 helpful votes
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Nice. This would really help me our, to reduce my energy bill.

Date of experience: December 13, 2021
North Carolina
1 review
0 helpful votes
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Very much
December 14, 2021

Because the way the lady was taking her time with me

Date of experience: December 13, 2021
Arizona
1 review
0 helpful votes
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Very good very easy to enter my information. I'm on Social Security so it hard when you're electric bill is high

Date of experience: December 13, 2021
Utah
1 review
0 helpful votes
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Asking for information that is invasive when this is supposedly a free things? This is BS to the max! No wonder the Solar industry had such a bad reputation. Do not want strong arm, abusive traffic's anywhere near my family!

Date of experience: December 13, 2021
New York
1 review
0 helpful votes
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It was good, fast, and easy to use
December 13, 2021

It was good, fast, and easy to use. 9/10! Would most definitely recommend this site.

Date of experience: December 13, 2021
California
1 review
0 helpful votes
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I understand that there are solar companies that put the solar on the ground. I want to find out about that because I have a modular home prefab home. Thank you.

Date of experience: December 13, 2021
Florida
1 review
0 helpful votes
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Not sure about how much trees will cost to cut back.

Date of experience: December 13, 2021
Virginia
1 review
0 helpful votes
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General info not available until you divulge all of you private personal info.

Date of experience: December 13, 2021
New York
1 review
0 helpful votes
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Show me the money and then i can give a review other than neutral...

Date of experience: December 13, 2021
New York
1 review
0 helpful votes
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You told me about a price and you did not give me one

Date of experience: December 13, 2021
Illinois
1 review
0 helpful votes
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I'm not getting answers that I would like to know.

Date of experience: December 12, 2021
Louisiana
1 review
0 helpful votes
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I wish I could get in touch with someone that would help me out so I could get help think, s

Date of experience: December 12, 2021