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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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I don't own the house but I live with the owner from her mom passing away and leaving her the home
You are asking someone to give their Feedback before they see the information on cost, tax credits, etc. I will change the rating once I have read the rest of the program? Thank You
This is my first real questionaire which I do not like to do.
Don't know yet I will let you know when I learn more
Happy to be chosen for the future
Of the modern energy.
I tired to get solar several months ago the need a insurance policy to protect their investment in case I died before finishing payments
I need a whirly bird replaced also, could you do that also?
Just started looking for solar. I live remote n the mountains I am retired an on social security
Not sure until end result of what can be done to help my family n a mobile home.
Found this on Facebook thought I'd see if I could save money. Waiting for a call. Was easy so far
This is the third email I received. No pricing seen
I would rather be contacted by text because we get so many calls on our phone if that's possible.
Our service has been great and the energy cruncher has saved us a lot of money each year.
I still do not know what this is about, or what type of savings I will receive.
It was fast and easy to find out, if we would qualify for help.
No one has tried to push me into doing something I might or might not want to install for our electrical needs.
It's not fair that a single wide trailer can't qualify for the program.
I keep getting emails that my quotes are great but there seems to no way to see these quotes or find more information.
Each time I put in my same information and end up in the same place. No one ever leaves a message or emails me with a time for them to come out and give me a quote. I wanted to have this done while the weather was nice if I felt I could afford it. I have no idea of the cost of solar panels and a battery to power my home when the power goes out.
Where is my quote. Done this before, never re, CD quote.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members