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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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District of Columbia
1 review
0 helpful votes
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Good but I, would like to find out more about these solar panels in case of a ice storm like we had last year a real hard freeze which ice would be on them.

Date of experience: December 23, 2021
California
1 review
0 helpful votes
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My new roof was installed 2 years ago for solar panels, but decided to discontinue, hoping for better incentives to come.

Date of experience: December 23, 2021
Virginia
2 reviews
0 helpful votes
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I had talk to someone and they was to come out to my house

Date of experience: December 23, 2021
Georgia
1 review
0 helpful votes
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So far it's been good
December 23, 2021

So far it's been good. Will wait after the visit to determine whether it is worth pursuing.

Date of experience: December 23, 2021
Arizona
1 review
0 helpful votes
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Ok interested to find out about how I could save with solar.

Date of experience: December 23, 2021
Hawaii
1 review
0 helpful votes
Follow Tylene V.
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I still dont knowhow u can save me fifty percent of my elec. Bill.

Date of experience: December 23, 2021
California
1 review
0 helpful votes
Follow Leslie X.
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Positive in being upfront about what is taken into consideration.

Date of experience: December 22, 2021
Texas
1 review
0 helpful votes
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I cant get no on my roof becuase they close all power to my to my huose all the times i can pay my bills

Date of experience: December 22, 2021
Florida
1 review
0 helpful votes
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I've already set a time and date with another solar comp. But they never came out or called after getting our info they did come back and do that seal thing in the AC/heat vents but that was it and it's been like 2 months and haven't heard nothing from them at all time for me to get another solar comp

Date of experience: December 22, 2021
Virginia
1 review
0 helpful votes
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Not sure right now
January 21, 2022

Not sure right now. I need to know more about solar

Date of experience: December 22, 2021
Indiana
1 review
0 helpful votes
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Fast..
December 22, 2021

Fast. And easy to navigate and understand and it only takes a few minutes..

Date of experience: December 22, 2021
New York
1 review
0 helpful votes
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I already have 33 solar panels 22 facing south and 11 facing west. My bill is reduced approximately 40-45 percent.
SunPro from OKC last November through to February 2021, since then I haven't paid a bill, because I had $1,000.00 credit with OG&E... and still have a balance with them and still have a tax break balance with the IRS.
V/r,
David L. Fackrell
MSgt USMC Retired 1968-1990

Date of experience: December 22, 2021
Georgia
1 review
0 helpful votes
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THEY HAD TOLD THAT I HAVE TO MUCH SHADE? I DON'T UNDERSTAND THAT BECAUSE THIER NO TREES COVERING THE
TOP OF HOUSE …….? I NEED A SECOND OPINION; THANK YOU!

Date of experience: December 22, 2021
New York
1 review
0 helpful votes
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My overall experience has been very very helpful and e

Date of experience: December 21, 2021
California
3 reviews
0 helpful votes
Follow Janice P.
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You don't bother to ask if I already have solar. I've had it for years I want to know if my bill will be reduced because my late husband and I paid for the solar installation least 15 years ago.

Date of experience: December 21, 2021
Georgia
1 review
0 helpful votes
Follow Jacqueline S.
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Quick and easy to save money to save to save money

Date of experience: December 21, 2021
Alabama
1 review
0 helpful votes
Follow Brenda I.
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Don't know anything because they haven't told me anything.

Date of experience: December 21, 2021
Georgia
1 review
0 helpful votes
Follow Sarath C.
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I am not sure, but I will try to find out any lower cost

Date of experience: December 21, 2021
Texas
1 review
0 helpful votes
Follow Edward K.
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Ok, don't have much as of yet. I just entered my information.

Date of experience: December 21, 2021
Texas
1 review
0 helpful votes
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I am satisfied so far
December 21, 2021

I am satisfied so far. Thank-you. I have been hearing a lot about solar panels.

Date of experience: December 20, 2021