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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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South Carolina
1 review
0 helpful votes
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Ok can I tell you I am deaf deaf can someone come talk to me please about this solar my light bill is too high just text when you can visit thanks

Date of experience: February 18, 2022
Vermont
2 reviews
8 helpful votes
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I asked for an estimate on how much it would cost to install a system. Not savings over 20 years.

Date of experience: February 18, 2022
Virginia
1 review
0 helpful votes
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Too many calls
March 20, 2022

As soon as I clicked enter I have been receiving 15 calls a day from various solar companies

Date of experience: February 18, 2022
Florida
1 review
0 helpful votes
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Ok hope there is help w installation of panels $. I'm retired teacher

Date of experience: February 17, 2022
Georgia
1 review
0 helpful votes
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Often not clear to me the question and multiple choices.

Date of experience: February 17, 2022
Texas
1 review
0 helpful votes
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I think this ad is misleading
March 20, 2022

I think this ad is misleading. I don't want/need a high-pressured sales pitch. I prefer to know the cost involved and exactly what the "savings program" has to offer.

Date of experience: February 17, 2022
Texas
1 review
0 helpful votes
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Everything has been so easy to fill in!
February 18, 2022

Everything has been so easy to fill in! It was so easy!

Date of experience: February 17, 2022
Georgia
1 review
0 helpful votes
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We are on vacation right now, will be back in FL in a few days. So far sounds like it might be a good deal.

Date of experience: February 17, 2022
Illinois
1 review
0 helpful votes
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I've been using commoned for the longest as I can remember and that's been atlease 40 yrs. So far and it's been great for all of these years that I can remember and no one else as I recall so yes that just about all I can say about this and I have been using solarfor just about 5yrs so far and they have been very great and good program and I also told alot of people about this program and they told me that they appreciate that I told them about solar and they have been using they every since I told them about the program and they also told a few of there friends also and like I said there very good and there friends told all of there friends and they introduce. All of there friends. They all appreciated it all so very, very, very much and that was also such a blessing to us all thanks to the solar program, because they save all of us a whole lot of money thanks solar for all that ya'll do for your customs we all really appreciate the work that ya'll do to make sure that we all are taking care of well thanks solar for the way ya'll take care of all of your customs, we really, really, really do appreciate ya'll very, very, very, very much we love your work and the way ya'll treat your customers thanks solar energy so, so, so very much because we all really appreciate ya'll so very much.

Date of experience: February 17, 2022
Texas
1 review
0 helpful votes
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Had a bad phone connection to start with but everything ok now. Donna was very polite and informative.

Date of experience: February 17, 2022
Maine
2 reviews
0 helpful votes
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Hard to understand what exactly offer for free solar panels entails.

Date of experience: February 17, 2022
California
1 review
0 helpful votes
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This is a rental property and solar is an interesting consideration

Date of experience: February 17, 2022
Iowa
1 review
0 helpful votes
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Just doing this doesn't help
February 17, 2022

Just doing this doesn't help. We need to talk to someone on site.

Date of experience: February 17, 2022
Georgia
1 review
0 helpful votes
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I answer a few questions and now I wait. Time will tell if it was worth it.

Date of experience: February 16, 2022
West Virginia
1 review
0 helpful votes
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If we receive the info promised, we will be happy.

Date of experience: February 16, 2022
Washington
1 review
0 helpful votes
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It is ok but nothing yet on the roof or in my pocket. I want to know how much it is just me and my handicapped son since my husbsnd died last year. I am just trying to keep every thing ok here for my boy and now they are rasing my taxes again.

Date of experience: February 16, 2022
Indiana
1 review
0 helpful votes
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It's good so far but I'm really interested in finding out more because your actually doing some for OK. Residents

Date of experience: February 16, 2022
Kansas
1 review
0 helpful votes
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I really need your help so please make this happen. It's almost a dreamy experience.

Date of experience: February 16, 2022
South Carolina
1 review
0 helpful votes
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Sorry
March 18, 2022

All I received was an estimate. I got that when I first applied. I keep getting notices in both emails that I will be contacted. No human contact yet.

Date of experience: February 16, 2022
California
1 review
0 helpful votes
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So far is fine, but still not getting to find out the details yet, I think if the information is coming out faster, thanks!

Date of experience: February 16, 2022