On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
All I received was an estimate. I got that when I first applied. I keep getting notices in both emails that I will be contacted. No human contact yet.
So far is fine, but still not getting to find out the details yet, I think if the information is coming out faster, thanks!
I'm so fed up with having to provide a phone number so you can sell it to company's to robo call me I was just trying to find out if I would qualify to get solar panels
Haven't even been able to look before you sent this ratings survey...
I haven't had time enough to even know what is happening
Do not want people calling me at home. Mail is ok, however.
Just started but I guess so far so good though we will see
I would like a quote now instead of waiting for a phone call
Quick and to the point, I like it, so far... No hard or wacky questions.
Your caller insisted on recording my call. I don't volunteer for recorded calls with anyone...
The company called and asked if I own the land and replied no They said sorry and hung up on me
I wasn't even able to let them know I own my home where the panels would go.
Fast response with info, and I am looking forward to finding out the details, as well as how I can best benefit from this change in tyrannical Utilities Companies who have rarely, if eve, been required to give back to long-standing customers, anything more than lip-service, and how much new equipment and prices are always getting them their profits, while at the same time, the residents in each location have to pay lifetime to death, any and all bills sent to them, with zero effort on the part of the local level taking those payments, and probably getting their own money just because they can! T
Wanted and expected info, instead I see that it's a click-bait site to set up an interview.
Easy to understand what you are eligible for and the application process was fast and well explained. Ty..
I only had a contact a short experience by computer, how can I rate anything right now?
This resource was more helpful than I thought it would be.
I don't particularly like giving info online for this.
I am impressed impressed w u u your system. Pleased that
with your day system
Have electric solar panels but electric bill around $200/ month…. Curious about having more panels
Very professional and easy to follow instructions.
Expected a quote as messaging stated I would see. No use to contact me.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members