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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Arizona
1 review
0 helpful votes
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Your website is kind of misleading, I expected to see the projected energy savings on it rather than going thru email. Also, I hope I am not going to be deluged with sales calls.

Date of experience: February 19, 2022
Arkansas
3 reviews
0 helpful votes
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A very quick response
February 19, 2022

A very quick response. Am pleased. Rated as 4 stars, because always room for improvement to 5+ stars. In this case is a miniscule & negligible... 0.25% of a point amount, to get there.

Date of experience: February 18, 2022
Florida
1 review
0 helpful votes
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The experience i had was agreat experience, i am looking forward to making solar energy my primary source of energy.

Date of experience: February 18, 2022
Texas
1 review
0 helpful votes
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Ok need additional information on price of installation

Date of experience: February 18, 2022
Vermont
1 review
0 helpful votes
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It has been informative and Darrah was very pleasant and patient to talk to. The paper work part went smoothly. In short I was very happy with the whole process.

Date of experience: February 18, 2022
California
2 reviews
0 helpful votes
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So far good
February 19, 2022
Updated review

So far good. I have a question about my possibility of solar panels installed on my balcony. I live in an apartment building. I don't have roof space.

Date of experience: February 18, 2022

Good!
February 18, 2022
Previous review

Good! I live in an apartment. I don't have roof. I have a balcony that has sun shiny

Date of experience: February 18, 2022

I am interested in solar energy if possible for an...
February 15, 2022
Previous review

I am interested in solar energy if possible for an apartment. I do have sun ray on my balcony.

Date of experience: February 14, 2022

Good!
February 15, 2022
Previous review

Good! I appreciate the opportunity to go solar.

Date of experience: February 14, 2022

So far good
February 15, 2022
Previous review

So far good. I am not at home right now.

Date of experience: February 14, 2022

Interested
February 11, 2022
Previous review

Interested

Date of experience: February 10, 2022

So far good
February 10, 2022
Previous review

So far good. I have a question about the possibility for apartment.

Date of experience: February 9, 2022

Good so far!
February 10, 2022
Previous review

Good so far! I'm interested in solar panels! Hopefully it'll work for apartments!

Date of experience: February 9, 2022

Interesting
February 8, 2022
Previous review

Interesting. I have a question for you. I live in an apartment. I don't own the roof. I have a balcony that is sunny much of the time. Is that possible?

Date of experience: February 7, 2022

So far fine
January 30, 2022
Previous review

So far fine. I have a question for you. I have an apartment in the building. I'm don't have roofing. I have a balcony that is sunny most time.

Date of experience: January 29, 2022
North Carolina
1 review
0 helpful votes
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Your site indicates that it will give you a quote online that's not true.

Date of experience: February 18, 2022
South Carolina
1 review
0 helpful votes
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Ok can I tell you I am deaf deaf can someone come talk to me please about this solar my light bill is too high just text when you can visit thanks

Date of experience: February 18, 2022
Vermont
2 reviews
8 helpful votes
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I asked for an estimate on how much it would cost to install a system. Not savings over 20 years.

Date of experience: February 18, 2022
Virginia
1 review
0 helpful votes
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Too many calls
March 20, 2022

As soon as I clicked enter I have been receiving 15 calls a day from various solar companies

Date of experience: February 18, 2022
Florida
1 review
0 helpful votes
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Ok hope there is help w installation of panels $. I'm retired teacher

Date of experience: February 17, 2022
Georgia
1 review
0 helpful votes
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Often not clear to me the question and multiple choices.

Date of experience: February 17, 2022
Texas
1 review
0 helpful votes
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I think this ad is misleading
March 20, 2022

I think this ad is misleading. I don't want/need a high-pressured sales pitch. I prefer to know the cost involved and exactly what the "savings program" has to offer.

Date of experience: February 17, 2022
Texas
1 review
0 helpful votes
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Everything has been so easy to fill in!
February 18, 2022

Everything has been so easy to fill in! It was so easy!

Date of experience: February 17, 2022
Georgia
1 review
0 helpful votes
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We are on vacation right now, will be back in FL in a few days. So far sounds like it might be a good deal.

Date of experience: February 17, 2022
Illinois
1 review
0 helpful votes
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I've been using commoned for the longest as I can remember and that's been atlease 40 yrs. So far and it's been great for all of these years that I can remember and no one else as I recall so yes that just about all I can say about this and I have been using solarfor just about 5yrs so far and they have been very great and good program and I also told alot of people about this program and they told me that they appreciate that I told them about solar and they have been using they every since I told them about the program and they also told a few of there friends also and like I said there very good and there friends told all of there friends and they introduce. All of there friends. They all appreciated it all so very, very, very much and that was also such a blessing to us all thanks to the solar program, because they save all of us a whole lot of money thanks solar for all that ya'll do for your customs we all really appreciate the work that ya'll do to make sure that we all are taking care of well thanks solar for the way ya'll take care of all of your customs, we really, really, really do appreciate ya'll very, very, very, very much we love your work and the way ya'll treat your customers thanks solar energy so, so, so very much because we all really appreciate ya'll so very much.

Date of experience: February 17, 2022
Texas
1 review
0 helpful votes
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Had a bad phone connection to start with but everything ok now. Donna was very polite and informative.

Date of experience: February 17, 2022
Maine
2 reviews
0 helpful votes
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Hard to understand what exactly offer for free solar panels entails.

Date of experience: February 17, 2022
California
1 review
0 helpful votes
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This is a rental property and solar is an interesting consideration

Date of experience: February 17, 2022
Iowa
1 review
0 helpful votes
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Just doing this doesn't help
February 17, 2022

Just doing this doesn't help. We need to talk to someone on site.

Date of experience: February 17, 2022