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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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I'm very interested with this but I already have solar panels on my house. Every year I'm having to pay $400.00 annually I can't afford that

Date of experience: February 20, 2022
New York
1 review
0 helpful votes
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It is clear and encouraging
February 20, 2022

It is clear and encouraging. I strongly believe in solar, but as a senior on a fixed income, free sounds possible and practical and wonderful as well. I suspect the google picture on the internet then companies reference is way out of date.

Date of experience: February 20, 2022
Maine
1 review
0 helpful votes
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I havent received a quote yet after leaving the same...
March 22, 2022
Updated review

I havent received a quote yet after leaving the same information several times.

Date of experience: February 20, 2022

I have no quotes yet
March 14, 2022
Previous review

I have no quotes yet

Date of experience: February 12, 2022
Oregon
1 review
0 helpful votes
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Can't really answer this because I haven't had any experience.

Date of experience: February 20, 2022
South Carolina
1 review
0 helpful votes
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Interesting!
February 20, 2022

Interesting! Somewhat colder month than previousl but my bill bill went up about forty percent over. Previous month. Needed to see how the chips fell.

Date of experience: February 20, 2022
Florida
1 review
0 helpful votes
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Easy to navigate until right now
February 20, 2022

Easy to navigate until right now. No clue as to how continue?

Date of experience: February 20, 2022
Illinois
1 review
0 helpful votes
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You completed a installation across the street from me

Date of experience: February 20, 2022
Colorado
2 reviews
0 helpful votes
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Paying less money for solar is a good thing if it is going to be continuous.

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
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Good and very helpful for me in the county and I live in a Mobil home

Date of experience: February 20, 2022
Missouri
1 review
0 helpful votes
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Not impressed I was searching for general information estimate of cost l

Date of experience: February 20, 2022
California
1 review
0 helpful votes
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I am feeling that I will gain an honest assessment of Solar.
Someone showing up at my front door promoting a specific company with the 'best'system and price has not been factual enough for me.

Date of experience: February 20, 2022
Florida
1 review
0 helpful votes
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Overall I think that is really good my pocket will be feeling better even life Bank

Date of experience: February 19, 2022
Hawaii
1 review
0 helpful votes
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Great job
February 20, 2022

Great job. Thank you. It is so easy I just need to make it happen. And also find out do I need to pay for the solar and a new roof.

Date of experience: February 19, 2022
Minnesota
1 review
0 helpful votes
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I don't have a bunch of people calling all at once.

Date of experience: February 19, 2022
North Carolina
1 review
0 helpful votes
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Thought it was an online instant quote… just gets your info to have someone contact you.

Date of experience: February 19, 2022
Mississippi
1 review
0 helpful votes
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We installed solar panels with solar tracking. The tracking system failed about 5 years later. I added a fixed solar panel system of 36 fixed panels About 5 years later The controllers failed due to static electricity build up during a thunder storm. Part of our system is now working and the entire system should come back on line soon. The costs to keep the system working have been over 10,000 dollars. Can you do anything to help with this cost? THe State of Texas is now paying for free installation. Is there any way for us to get state help for these unexpected expenses? We have been an early user of solar power before the Texas offer of free solar power. Richard Nielsen *******288

Date of experience: February 19, 2022
Nevada
1 review
0 helpful votes
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I just replied to see what information there was on solar

Date of experience: February 19, 2022
Germany
1 review
0 helpful votes
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I have had a installer quote
March 21, 2022

I have had a installer quote. I want to know about the insert in my monthly bill, which stated "NO equipment to install" "No upfront costs" "No long-term commitment

Date of experience: February 19, 2022
Arizona
1 review
0 helpful votes
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Your website is kind of misleading, I expected to see the projected energy savings on it rather than going thru email. Also, I hope I am not going to be deluged with sales calls.

Date of experience: February 19, 2022
Arkansas
3 reviews
0 helpful votes
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A very quick response
February 19, 2022

A very quick response. Am pleased. Rated as 4 stars, because always room for improvement to 5+ stars. In this case is a miniscule & negligible... 0.25% of a point amount, to get there.

Date of experience: February 18, 2022