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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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He did not ask me did I have any questions at all.
So far so good, would like to know if this company can really get me a deal!
To many emails that day your have estimates below and to go over them in case u have questions about the product I get these over and over and I have
Yet to see a estimate on the solar panels. You are wasting my time and right now I have other things more important. Please cancel my appt for Saturday. I will be canceling all emails from your company. So please cancel my appt.
Thank you
Brenda Sanders
I just had solar panels installed hope my bill gets lower getting hard to pay these high bills
Facts asked were relevant. I did not mind sharing requested information.
Just getting started! If it's a positive experience I will say so.
Just send me a quote to my email as I requested. If you need more information, feel free to ask for it; via email
I'm looking forward to being included in the future solar energy!
Easy to answer a few questions and get a free quote
Calls came immediately for quotes from reputable companies
I have 28 panels that is now controlled by Tesla. They added more money to my original monthly payment and it will continue to be more expensive each month!
Reduction ln cost of electric power sounds like a great idea.
Haven't been able to talk to a human being, don't know the name of the company, can't research to see if this is real.
You offer instant quote, but clearly only after a call from sales group. That is misleading.
I am elderly, lost my husband in 2018, after roughly 6 months of acute illness'. I was just newly retired. This seems to flow neatly and wasn't the frustration I was expecting.
I have not spoken with anyone from these companoes as of yet so I am unable to make an obje tive opinuon.
This is AD and a collection of information. I didn't get a free quote on line as I thought.
It's been slot better than most others. I'm happy about it.
I try to do this by phone. Something on my phone kept changing my answers. I am now on my computer where I have more security.
Why use a gimmick. Come straight out with the information. Seems like you have something to hide.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members