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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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No one has call yet it is 19:34 on Friday night, tomorrow or next week,
Looking to upgrade to save on cost and to upgrade to a reliable source
Thought it was no cost now it's says minus program? I'm on a fixed low like 829. Month low income
I am not fully informed of the process yet. I need to keep the looking and inform myself of the facts available.
So far in the preliminary assessment for installation o solar at 227 Avila Road has been fine
Filled out the form for Maine to see if I qualify!. For the solar panels.
We do not like calls.school...please e mail or text we will answer. Please...do not call.
If they call me and i can afford it then we will commit to a deal.
Still waiting for my solar project to start as it It's been a long time coming
Fails to deliver information that was teased in the promotion!
Little more involved than I thought not sure this is going to work for me
Only problem can't pay upfront cost, then moving forward what are the costs
Smooth fast,interesting,easy to do.what do you want me to say I'm a person who doesn't like to talk a lot,demanding I type 50 words I do not like this it turns me off to this hole thing
Have nothing to enable a better rating! You have provided nothing so far therefore your rating is very low!
Your disclosure details said email or text by 4 providers, I hadn't finished answering all of your questions when I was called,not texted or emailed, by one of your "providers^
Waiting to hear from someone to give me an estimate for my residence
I thought you were going to tell me if my home was a good candidate for solar. Instead, you referred me to solar salespeople and my phone began ringing immediately. Can you call them off? I do not want to be ignoring a ringing cell phone all day.
I've never had solar power before but I know it is the best source of energy to acquire for better benefits for you and the environment is what we all need to do something about and clean up where our fathers had been doing wrong for centuries of man kinds self destruction ok we'll learn more about that in the years to come.
You are playing a con game
Why are you not just plainly stating savings and trying to get me hooked up with an installation company
My community does not allow most solar projects. It seems unfair.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members