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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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Nothing yet as haven't received any information or ideas of price

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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I have solar I just want to inter the contest. You should give people a chance to tell you guys that we all ready have solar

Date of experience: June 8, 2024
Idaho
2 reviews
0 helpful votes
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Good so far I have just started to explore these companies. My electro bill was in the $300's last winter.

Date of experience: June 8, 2024
North Carolina
2 reviews
0 helpful votes
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I just finished answering all your questions you didn't give me any time to really experience you to give you a significant response

Date of experience: June 8, 2024
Indiana
1 review
0 helpful votes
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Reasonable questions you asked that are relevant to this survey

Date of experience: June 8, 2024
Maine
1 review
0 helpful votes
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So far so great, hoping the state picks up the final tab so the end cost is zero

Date of experience: June 8, 2024
North Carolina
1 review
0 helpful votes
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Dont call me if it's going to coast me. Just don't waste your time nore mind.I can't make the payment

Date of experience: June 8, 2024
Pennsylvania
1 review
0 helpful votes
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Operator was honest said we have to have some one come give us an estimate. She was ver professional thank you.

Date of experience: June 8, 2024
Kansas
1 review
0 helpful votes
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I have been wanting to go solar for a long time but didn't know who to get a hold of.

Date of experience: June 8, 2024
Pennsylvania
1 review
0 helpful votes
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Review of process
June 18, 2024

Very polite folks but not one will come out and take a look in person. I'm told there are too many trees and if I'm not willing to cut them down today they won't come out. I'm also told they can't install on a metal roof. They can't explain why? Bob

Date of experience: June 8, 2024
Oregon
1 review
0 helpful votes
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Curious but cautious want to run clean affordable sÿstem try I ng b to find an alternative systemand get help to do so

Date of experience: June 8, 2024
Missouri
1 review
0 helpful votes
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Haven't received much info,long process to log in to receive options & cost!

Date of experience: June 8, 2024
Minnesota
1 review
0 helpful votes
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This said you would tell me if I qualify for solar panels for free (possibly). I just need to check my zip code to see if qualify. So far you have asked me for information and haven't even told me if I qualify and now you want me to rate your service. Since you have not even told me if I qualify, I thought I was being generous rating you with a 2. So far this experience isn't even worth that.

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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I'm a sun run consumer and I'm still paying to much how can you help me?

Date of experience: June 8, 2024
Maryland
1 review
0 helpful votes
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Looks to good to be real
June 18, 2024

Looks to good to be real. Everything's going up. Gas, groceries, smoking. I asked my mom did pay for electric and she said over$300

Date of experience: June 8, 2024
Michigan
3 reviews
0 helpful votes
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I keep finding more stuff I want to purchase. It looks like fun stuff!

Date of experience: June 8, 2024
Hawaii
1 review
0 helpful votes
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Ok
June 18, 2024

Ok. Not enough information for detail or installation of solar. What is cost to start process?

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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Thank
June 18, 2024

Thank. You I answered. In behave of my husband he just lost. His vision a 1weeks and a hace-

Date of experience: June 7, 2024
Illinois
1 review
0 helpful votes
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No one has call yet it is 19:34 on Friday night, tomorrow or next week,

Date of experience: June 7, 2024
Texas
1 review
0 helpful votes
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Looking to upgrade to save on cost and to upgrade to a reliable source

Date of experience: June 7, 2024