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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Too good to be true? I'll believe it when I see it...usually takes alot of info to get a quote...have to jump through too many hoops to get a real quote.
Can't sleep so I'd see what solar savings is going on to lf the incentive
This is a straight data mining op. Nice scam. But you need to data mine harder.
Quick response to my inquiry. We'll see if our house qualifies.
Oh, come on...I filled in a couple blanks. Won't know how it went, or have a valid opinion, until I get bombarded with a hundred emails.
Not familiar with EBC. I know Jackson is expensive. As a senior citizen with disabilities.
OK- a long time interest. We have a cabin that could use solar also.
Fast, effective and hope for once we can get the help we do need
Process has been easy so far. Can't wait to see actual numbers for the cost of installing solar panels.
Immediate call, resulting in my being asked for the same information multiple times
It's good that I'm learning about this electric issues for save money to pay the bill for electric homes.
Quick response, so far. Since there is a question about whether any co-op apartment, or the whole co-op, is eligible at all, I'm not sure how far this will take me.
It sounds great and I'm looking forward to it helping me out on my bills
So far it's only answering questions. I have not spoken to any one yet
Made the process easy so that I was able to understand things and also get a quote that I needed
Your add said you would tell me if I could get a solar power installation subsidized. You lied!
No response from you so I don't know what I'm talking to or about
Sounds good so far. It should work out very good.
It'll save us some money
Seems workable. Send like a good deal and are looking forward to see the end result.
I clicked on the ad because it said it would identify if free solar power was available in my neighborhood. Once I filled it out and submitted my information, it never mentioned the potential free solar power again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members