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EnergyBillCruncher

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Arizona
1 review
0 helpful votes
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Not one yet just seeming my options?!?!? Please let me know

Date of experience: July 5, 2024
Arizona
1 review
0 helpful votes
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Not much information and how do you
Qualify for this program but

Date of experience: July 5, 2024
GB
1 review
0 helpful votes
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Best co I ever dealt with and because they sent me unsolicited spam mail

Date of experience: July 5, 2024
Missouri
1 review
0 helpful votes
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Good hopeful I would love low power bills see u soon I hear a lot of people talking about

Date of experience: July 5, 2024
Maine
1 review
0 helpful votes
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I only received a few texts over a weeks time that asked me for information that I had already provided. A time and date was set for a phone conversation that never happened. I felt like they forgot about me and I'm still waiting for them to call me with any information about solar solutions...

Date of experience: July 5, 2024
Tennessee
3 reviews
1 helpful vote
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We don't want solar
July 15, 2024

We don't want solar. Don't pass my info to any more solar companies. Thank you

Date of experience: July 5, 2024
Colorado
1 review
0 helpful votes
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I am Jessica's mom
July 15, 2024

I am Jessica's mom. The family is on vacation until next Wednesday. We have talked about their bill being so high. She is struggling to make the bills every month. She has had to set up monthly bill pymts on top of their bill, & still struggling. I am on disability which makes it very hard when I am here. I may be moving in soon. They are a family of 5. Her, her husband, and 3 toddler son's.

Date of experience: July 5, 2024
New York
1 review
0 helpful votes
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Ok but not sure because all I did was entered information to see if I qualify

Date of experience: July 5, 2024
Georgia
1 review
0 helpful votes
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Yes I'm Vincent Elder disabled and I was on Social Security I was curious about the zero money down program the government was offering and just see if I qualify or not I have no I don't have no money saved or anything and I could use the help with solar power thank you qualify

Date of experience: July 5, 2024
Texas
1 review
0 helpful votes
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Was very impressed with the simplicity and the speed of the process.

Date of experience: July 5, 2024
Massachusetts
1 review
0 helpful votes
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I like the customer service -,and i love the money;...
July 15, 2024
Updated review

I like the customer service -,and i love the money; I will save

Date of experience: July 5, 2024

Good servie great people knoledggebleb staff great...
July 14, 2024
Previous review

Good servie great people knoledggebleb staff great prices

Date of experience: July 4, 2024
Missouri
1 review
0 helpful votes
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Easy will see how it works Application super easy. Solar energy is so $. Have had quotes before just to much$

Date of experience: July 5, 2024
Tennessee
1 review
0 helpful votes
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Simple and easy and I needed to know i was covered I have a large family

Date of experience: July 5, 2024
Arizona
1 review
0 helpful votes
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Why it a credit check when it is a government program my score is 629.

Date of experience: July 5, 2024
Texas
1 review
0 helpful votes
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Quick east and private and I liked the information that you have presented

Date of experience: July 5, 2024
Alabama
1 review
0 helpful votes
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To get to this point in your add is relatively straightforward. Still haven't really learned about your offer.

Date of experience: July 4, 2024
Florida
1 review
0 helpful votes
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As of yet, no experience
July 15, 2024

As of yet, no experience. Or perhaps I just don't understand the question.

Date of experience: July 4, 2024
Kentucky
1 review
0 helpful votes
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So far good it this is the beginning of the process. I don't want any pushy salesmen calling. I want someone to walk me through the rebates. I' want to see my quote in writing. Thanks

Date of experience: July 4, 2024
Texas
1 review
0 helpful votes
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I talked to someone and he told me my electric bill would go down to 200. Or so. I ask why do I pay electric bill
If I go solar

Date of experience: July 4, 2024
Texas
2 reviews
0 helpful votes
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Directions were very easy to follow. I felt a little intimidated, but the directions were very easy to follow

Date of experience: July 4, 2024