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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Easy to follow, no gimmicks, no pushy salesman,
Live in a house that was built in 1885.
Good job done and appreciated their inquisitive mind - thanks a lot
Did not send a quote as they promised. So never received a quote or any type of estimate.
So far the efficiency of information exchange has been very speedy and perfect! Hope the experience is equally as efficient! SOLAR IS THE FUTURE...THE FUTURE IS NOW!
Fast easy and convenient. It's nice to find a company that is happy to help you out with your questions. Thanks
Very helpful & easy to use! Product looks very promising! Thanks Joan M.
I gave you the four star rate because I believe you at your ability
Very good!
I'm interested in finding out more about solar.
I'm glad I have an opportunity to learn about this.
I need to get help with the power bill. MY power is shut off because we can not afford it another day. EWEB is killing us.
Very informative. I am ignorant about solar at 86 years old!
NEEDS MORE CHOICES REGARDING SHADE. SHADED AREA SELECTION CHOICES SHOULD GIVE MORE OPTIONS BETWEEN "A LITTLE" AND "A LOT" AND "TOTAL".
I'm thinking that you should have fewer steps and lessons in futility
Just started. No opinion. Too many characters. Changes my opinion of we experience. Wasted my time.
So far it sounds good however if I have to pay for solar panels on a fixed veterans disability income it would be impossible

