Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It sounded like installation was free but now it sounds like it will cost me money
Cheap energy light flicker and don't stay on forever and someone can easy hacked the electricity in my house
Frustrated đ all I get are questions I don't have any more answers
Send cost info! Send info! Send info! Send info! Send information
This started out telling me I have 1300 in unclaimed $ 5 clicks later I'm getting a estimate for solar panels that the govt was supposed to pay for and Monday there's gonna be some dumbest call and want to make a visit to my home and bring his a game to get me to committ to a purchase plan. Your all a bunch of liars.
This is a very easy form to fill out. I feel this might be a worthwhile way go.
You haven't done anything yet. And it's annoying that you require 50 characters to proceed.
Always a scam to call and call and email and sell my info e5c, and somehow we never get to any estimate or additional direction to get discounts or program cash back or up front discounts.
Unimpressed. Second time I filled out your forms yet still no details on costs, estimates, options, etc. It appears you just wanted my address and phone number, probably so you could sell it to telemarketers!
I hate giving out that much personal information. Maybe set up some kind of average cost for customers to get an idea how much the cost might be

