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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Hesitant about giving our telephone number. I strictly Value my Privacy. I usually do not answer unknown numbers. Information can come via email.
Yo tengo paneles solares pero siento que falta protección en aislantes de paredes
The email shows a link that is supposed to provide an estimate. Instead it links you to a page to set up a call. I don't want to call and talk to a salesperson. I just want a rough estimate.
These solar companies are not free, can you please remove my phone contact from your list
Waiting for more information before I make comments waiting on more information
Quick and easy experience good for all involved. Good experience!
Not bad for starting new projects. Looking to upgrade home.
Ok need to see black and white print out of the cost and what the gov will pay on it
Would prefer to get emailed quotes with name of company, telephone number, etc rather than unsolicited calls from companies.
Have not received any quotes after several tries i gave email nothing in my inbox or spam without any quotes i truly do not want to waste my time talking to anyone
So good, so far!
Hope it works for me, and doesn't cost an arm and a leg
Nothing to say now, not enough information to make a conclusion
It was good user friendly and looking forward to hearing from you I will, I will be
Well it was easy to fill in the information but my bill averages in the $100+ range.
I don't know that depends. I live with my 80 six-year-old mother. And we have 20 solar panels on a Southeast facing. And because I don't have a battery discount. Power supply out of connecticut would like us to pay twelve hundred dollars a month for our power for 5 months in the winter.That's six $1000. She's 87 years old in a state of dementia. No one will give me a battery and vision. Solar was my solar supplier. They have gone bankrupt.I'm still in good standing with good leap to whom I owe the money.And I want someone to give me a battery and I want it tomorrow Power companies are out of control. They need to be regulated and taken down. I'll be calling my lawyer in the morning to go after eversource.
Questions were easy to understand and comprehend. There were straightforward
I need them to call tomorrow I just went to bed. Long ride To Michigan.
Good experience. Everything was simple and to the point. It was clear
About my interview I don't know what to say we've done a good job thank you
You say free then you show me a payment schedule. Faults statement to the public
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members