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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Idaho
1 review
0 helpful votes
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Ok great please go on need more info cost is needed for us to see what we will do

Date of experience: October 19, 2024
North Carolina
1 review
0 helpful votes
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Its good, my phone rang immediately and it was explained to me that the trees need to be cut before proceeding with a solar roof.

Date of experience: October 19, 2024
Tennessee
2 reviews
0 helpful votes
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I want email, NOT, phone solicitation
October 29, 2024

I want email, NOT, phone solicitation. Period. No calls! That's it!

Date of experience: October 19, 2024
New York
1 review
0 helpful votes
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I only provided the necessary information and nothing else so far.

Date of experience: October 19, 2024
Georgia
1 review
0 helpful votes
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Unsure about my experience
October 29, 2024

Unsure about my experience. Don't know enough yet. Will comment more later.

Date of experience: October 19, 2024
Ohio
1 review
0 helpful votes
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I hate having to give my phone number and I hate that you mislead by saying zero down like it's not going to cost me much that's not true just give me the full price I have to pay from each energy provider then I can make a true decision

Date of experience: October 19, 2024
Nevada
1 review
0 helpful votes
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Ok but got no where yet
Still waiting for a message from the office

Date of experience: October 19, 2024
California
1 review
0 helpful votes
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I don't know does it help or not?
October 29, 2024

I don't know does it help or not? Does this program can really help customers?

Date of experience: October 19, 2024
Massachusetts
1 review
0 helpful votes
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I have been interested what can improve my interest...
October 29, 2024
Updated review

I have been interested what can improve my interest in cost reduction

Date of experience: October 19, 2024

Am just leaving about computers and how they work
August 9, 2024
Previous review

Am just leaving about computers and how they work. I am in a learning phase with computers

Date of experience: July 29, 2024
Texas
1 review
0 helpful votes
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I am extremely skeptical about solar panels. Especially after what has happened to my son.

Date of experience: October 19, 2024
Oklahoma
1 review
0 helpful votes
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Waiting for info about program and these questions popped up. Do you have any info about it

Date of experience: October 19, 2024
Kansas
1 review
0 helpful votes
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So far so good it is so easy to find out information on the solar panels

Date of experience: October 19, 2024
Oregon
1 review
0 helpful votes
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Good information on saving money by using clean energy in the future. Payments

Date of experience: October 18, 2024
Kansas
1 review
0 helpful votes
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There has been some abandon properties that could use an update beyond the seasonal repair,

Date of experience: October 18, 2024
Illinois
1 review
0 helpful votes
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What's the catch kinda hard to trust anyone now what is the catch

Date of experience: October 18, 2024
South Dakota
1 review
0 helpful votes
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I want to get solar my name is Mr. Peter edwards and i would like to get solar and i am a disabled vet my number is *******945.

Date of experience: October 18, 2024
New Jersey
1 review
0 helpful votes
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Website is rapid, simplistic, and easy to search, which leaves me hopeful on moving forward.

Date of experience: October 18, 2024
Oregon
1 review
0 helpful votes
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I do not like being led on
October 28, 2024

I do not like being led on. You ask for more and more info than needed for what you first offered - clear indication of a sleazy sales technique.

Date of experience: October 18, 2024
Missouri
1 review
0 helpful votes
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It's ok so far no hard questions and honesty why say more thanks

Date of experience: October 18, 2024
New Jersey
1 review
0 helpful votes
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Not enough information or experience with the company to form an honest opinion

Date of experience: October 18, 2024