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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Rhode Island
1 review
0 helpful votes
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What experience?
October 30, 2024

What experience? Always high (even all electric you sure don't get a break!

Date of experience: October 20, 2024
Hawaii
1 review
0 helpful votes
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Preferred a table of names and numbers with approximate quotes instead of having someone call. Feels like a sales promo versus assistance.

Date of experience: October 20, 2024
Virginia
1 review
0 helpful votes
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Date of experience: October 20, 2024
North Carolina
1 review
0 helpful votes
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Fast and efficient just was curious to see if we could qualify

Date of experience: October 20, 2024
Tennessee
1 review
0 helpful votes
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I've been watching solar panel techknowledgy, i've
Never thought that I would be able to purchase them, so it sounds good, has the quality improved
Any over the last 4 years, but i'll believe it when i see it, does that include the baterys, whats the catch?

Date of experience: October 20, 2024
Wisconsin
1 review
0 helpful votes
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Not sure
October 30, 2024

Not sure - I haven't been given any specific info yet. Like I said - you want more characters, but you haven't given me the info I visited your site for!

Date of experience: October 20, 2024
Florida
1 review
0 helpful votes
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I love in a double wide mobile home
October 30, 2024

I love in a double wide mobile home. I hope I can still qualify.

Date of experience: October 20, 2024
California
1 review
0 helpful votes
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Nobody called me
October 30, 2024

Nobody called me. I have leased solar equipment from SunRun. I have power outages when SCE has them, SCE uses rolling power outages to control power, our power with the roof covered with solar panels still goes off. LG battery doesn't work consistently. Many problems! WE pay $198/month!

Date of experience: October 20, 2024
New York
1 review
0 helpful votes
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My experience is so good that I am willing to give it a shout. Don't waste my time.

Date of experience: October 19, 2024
Texas
1 review
0 helpful votes
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Now that time has passed and I am still have my panels and still paying high light bill.In the 245.00 dollors on my light bill. The man that wrote my contract disappear oweing me about 8000 dollars. Even that my panel were coming out for very high price and I am not saving money. They charged me $54,000 dollors and making payment of 254.00 dollars a month and in the month of September I payed 267.00 dollars and so on every month. I don't see any saving at all. I am 74 years old I can't afford this two payment on my light bill.

Date of experience: October 19, 2024
Texas
2 reviews
0 helpful votes
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Just going through the trials
Checking to see if you could save me more!

Date of experience: October 19, 2024
Missouri
1 review
0 helpful votes
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Confusing and not sure where to navigate to and for what I'm actually looking for some help navigating to specialized pages would be gratefully thankful

Date of experience: October 19, 2024
Louisiana
1 review
0 helpful votes
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Very helpful, I was not sure if I would qualify for the program or not

Date of experience: October 19, 2024
Colorado
3 reviews
1 helpful vote
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No need to comment any further
October 30, 2024

No need to comment any further. This nothing more than a marketing scam.

Date of experience: October 19, 2024
Virginia
1 review
0 helpful votes
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Date of experience: October 19, 2024
Virginia
1 review
0 helpful votes
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Solar world contacted me but can't do the work I want
October 30, 2024
Updated review

Solar world contacted me but can't do the work I want. However they didn't tell their telephone sales staff so they keep making calls. The rest of it is no where near as simple and easy as you portray. I know because I already have solar panels and it was a PIA and a lot of sweat to get it done between an uncooperative utility and county code people. NOW, I want to add on and it is difficult to get sales people to understand that.

Date of experience: October 19, 2024

Advertised items aren't terribly flexible
October 22, 2024
Previous review

Advertised items aren't terribly flexible. Will see after next call. I don't need a new system. I want to add to my present system.

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Speedy and Excellent service!
October 30, 2024

Speedy and Excellent service! Thanks!Just saw the online offer about your service offer. Normally it wouldn't have been an option. But since it may be a free option, would like to find out more about the program. Our house is an older home. Wonder if it might be suitable. Kindly advise. Please leave a message and we will return your call. Thank you so much! My experience so far has been great! (Yes I have at least more than 50 words...more than like 60 words!) *******279

Date of experience: October 19, 2024
Arizona
2 reviews
2 helpful votes
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So far I like app.want to no more about solar energy. Want quote to see if solar is right for me.

Date of experience: October 19, 2024
California
1 review
0 helpful votes
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You said see if I'm in the right zip code, not to feel out somthing, and get a call don't call

Date of experience: October 19, 2024
Florida
1 review
0 helpful votes
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Not good the address said it would tell u if u can get up to 30.000 back from the total price that color panels cost after I click on it it's wants info then it sends me here to a business it never tells u how much u can get back after the first page just like everything else it's just about getting ur money don't waster ur time doin this

Date of experience: October 19, 2024