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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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So far you have done nothing to warrant higher rating and why would you need any further info. You are this far only being annoying!
OK sounds interesting but want more information on the costs
Nothing that would increase my knowledge. Simple. What? Not knowledgeable. No explanation. It's a very great cause and practice though. Helps our earth
Simplistic analysis is unrealistic for this type of evaluation
Quick and easy process so far. I heard NV government is paying for solar panels still just want info.
I'm kind of let down I have no money yet I need to speed up this process
No info yet - No one has indicated or provided any information that supports the use of solar equipment at this location.
I'm not sure if I can qualify, but I'm sure it will be only a small amount of money.
This is fast and easy. If it is true. I have 3 campanys lie to me. Over promise and ask me for money. I don't have panels yet.
Because I am very interested in reducing our Electric Bill and Energy consumption. This could be the answer.
Honesty: you said when I gave my name and address that it would be kept private then you gave it to a vendor for a phone call.
Disappointed: you said I might qualify for 0% financing here in Ohio. However, you had no information or clicks to explain what the program was or the issue about qualifying.
Outrageous: after telling me, I might qualify for 0% financing. The next step was an unexpected unprepared for a phone call from somebody.
Website was OK. Business approach is less than one star.
Straightforward application that stimulated my interest
Very professional and timely
Bonaface is a very nice place to work with very professional and polite.
Some problem with going off at2 times month have ruin some appliance with this issues
Hoping to get solar installed on my house for $0 out of pocket expense.
Did not want a marketing call. Was just looking for general info.
Just starting to check out solar power to see if it's affordable
Am asking info for other homeowner before leading them to this site.
The response to answer of questions is pretty quick to not have the consumers to wait very long for the next question.
Good. What a need. My bill in. The winter can be as much $500. My husband of 52 years died Christmas of 2023. Making ends meet on one income is difficult. This could make a BIG difference.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members