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EnergyBillCruncher

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Mississippi
1 review
0 helpful votes
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Great outstanding, I'm on a fixed income
April 21, 2025
Updated review

Great outstanding, I'm on a fixed income. I'm on disability and getting my bill lower! So I can focus on my health! Without stressing about not having enough money to pay my light bill

Date of experience: April 10, 2025

I love My provider service is always great!
March 18, 2025
Previous review

I love
My provider service is always great! Customer service is the best!

Date of experience: March 7, 2025
Mississippi
1 review
0 helpful votes
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I don't like giving my phone number out. Please don't call me, send your info by email.

Date of experience: April 10, 2025
Illinois
1 review
0 helpful votes
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Great to know the instant reactions from on-line interactions

Date of experience: April 10, 2025
Massachusetts
1 review
0 helpful votes
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Not sure I am comfortable, do not want to be inundated with calls and emails

Date of experience: April 10, 2025
New Jersey
1 review
0 helpful votes
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Hello how are you thank you very much good night. Games have done

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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Quick and easy
The solution is on point about everyone problem with the electric

Date of experience: April 10, 2025
Georgia
1 review
0 helpful votes
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Basic waiting for results!
April 20, 2025

Basic waiting for results! May be some limitation due to trees.

Date of experience: April 10, 2025
Michigan
1 review
0 helpful votes
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Nice and simple quick response with call back looking forward to email information

Date of experience: April 10, 2025
Georgia
1 review
0 helpful votes
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It okay but I'm am a little tired in my body but doing this is good thing it me and other

So I am going try to do better thank you very much!

Date of experience: April 10, 2025
Pennsylvania
1 review
0 helpful votes
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Will be a lot better if I am not charged out of pocket for installation and start saving on my bills. Need to manage bills on limited income and pay my mortgage.

Date of experience: April 10, 2025
Illinois
1 review
0 helpful votes
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Pimping the American people for AWhite South African in the tune of 62 billion dollars with incentives

Date of experience: April 9, 2025
Colorado
1 review
0 helpful votes
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Same old bs
April 20, 2025

Same old bs. No quote. Better not spam call me. Wow so more bs!

Date of experience: April 9, 2025
Virginia
1 review
0 helpful votes
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Great thank for allowing me to apply I really need solar panels because I don't have an HVAC and my energy bill was $1,100 for 1 month in the winter time.

Date of experience: April 9, 2025
Louisiana
1 review
0 helpful votes
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I do not want a call at 20pm or during my work hours (8-1p). I work from 8a-1p and can not talk on my phone during that time.

Date of experience: April 9, 2025
Ohio
1 review
0 helpful votes
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I haven't really learned anything
April 20, 2025

I haven't really learned anything. Like, I own my home (it's a mobile home) but NOT the land it sits on.

Date of experience: April 9, 2025
Washington
1 review
1 helpful vote
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Any ad that baits you with promised info and then hooks you up with a seller, but no info? SCAM. That's what. Really third rate advertising. Vendors who use it have highly suspect ethics and can't be trusted

Date of experience: April 9, 2025
Washington
1 review
0 helpful votes
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Bad bisnes.
April 19, 2025

Th
The person who sold the solar panels lied. He lied about the refund you get back from taxes. I would not do it agin.

Date of experience: April 9, 2025
Texas
1 review
0 helpful votes
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Quick response via e-mail! Hoping they can demonstrate how they succeed where others do not!

Date of experience: April 9, 2025
New York
1 review
0 helpful votes
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I'm satisfied with everything so far. I really don't know what else to expect

Date of experience: April 9, 2025
Massachusetts
1 review
0 helpful votes
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So far you have done nothing to warrant higher rating and why would you need any further info. You are this far only being annoying!

Date of experience: April 9, 2025