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Reviews (65)
Accidentally faced this online store and decided to get acquainted with the assortment offered by it.
I like a pair of shoes, so quickly made an order and started to wait for them. They were delivered pretty quick, and, most importantly, they were packed well. The package wasn't damaged, the shoes neither.
I presume it's a good place to shop at especially if you are a home sitter who doesn't like to shop offline. Recommend this place for everyone.
Time to delivery, excellent product, your staffs communication very nice fastest delivery, overall rating 5 star
I ordered a knight & bond shoes, they make fantastic shoes... I really liked there shoes... I must say team is really helpfull in giving the best assistance.
I got my Michael Kors dress within 10 days of order, the huge catalogue that elitify offers is truely amazing. I love shopping from this website.
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I love the service Elitify offers, not only they assist me with my right size but they shipped my shoes in 10 days, delivery was on time and I got my first handcrafted Knight and Bond Shoe. It is a Beautiful shoe, love the packaging and overall experience. I am FAN of the shoe collection and will place more orders soon.
Let me just highlight the pertinent facts:
A. Order placed on June 29,2017 for two identical items and payment made: was indicated that the order would be shipped in 14-21 days.
B. No update received by July 20, the end of the 21 day period. No number to reach them on (their website does not have a contact number and the number that a Google search yields is unreachable) and prior e-mails dated July 17 and 18 enquiring about the status of the order continue to remain unanswered (apart from the automated 'we will revert' responses).
D. An email indicating that legal action will be taken is sent by me on July 20 and a response is received from Elitify on July 21 indicating that the order has been handed over to their shipping partner for delivery.
E. The order is received on July 27. However, when the package is opened, only one of the items ordered and paid-for is in the package. My emails over July 29 and 31 requesting for an update on the other paid-for item go unanswered.
F. On August 10, an email is sent from Elitify indicating that the second item can not be delivered and that money will be refunded. I immediately respond asking them to kindly process the refund. Am now awaiting a refund and keeping my fingers crossed.
Net net, please order at your own risk and if you have unending amounts of patience. To me, the whole exercise reeks of dishonesty and malafides - never going to shop from them again.
Good Service, My query rather my wrong assessment about the company was solved patiently. I appreciate the team taking efforts to resolve customer issues.
Removing reviews from google, does not change the fact that this company is by far the worst ever so called luxury website.
Three months in, no refund received, and replacement piece is still'on the way'
With no phone number or way to contact them other than email, they have conveniently protected themselves from the harsh words from customers, which I am sure are plenty!
Stay away and never never order anything from here.
I had placed a prepaid order for a bag. When I didn't receive the product in a months time, I emailed them and then they told me that they couldn't procure the product. I asked for a refund but have not got any response. I will take them to the consumer court for their callous and fraud business.
Avoid shopping with elitify at al costs. They will not deliver your product for 3 months and after that will come up with lame reasons like product lost, custom check not approved etc. Then they will tell you that they will refund the money back. Again they will give reasons like they have tried to refund but there are some technical issues & they are not able to do so. They will lure you that you can reorder the product. So that again the torture can start. Its the most pathetic shopping experience of my life.
Elitify.com is a fraud website. They dint deliver my shoes for more thn 3 months and phones dont work and they reply to mails after a long time annd that to not clear.
They lie for processing refunds. They dont give refunds. Total frauds.
They copy the products from the original site & make it in India itself from local manufacturer. Seriously dnt waste your money instead go for offline shopping. I got shoes of Knight & Bond totally fake product
POOR SHOW MR AMIT *******@ELITIFY
OUR ORDER HAS NOT REACHED US DESPITE CALLING AND MAILING YOU PEOPLE.
ORDER ******* IS STILL IN LIMBO.
ELITIFY NINJA SERVICE THANK YOU FOR YOUR PATHETIC SERVICE.
YOUR STYLE CONSULTANTS ARE BIG FRAUDS WITH THE LARGEST PINOCCHIO NOSES.
Elitify has to be one of the worst experiences in terms of order fulfilment that I have had with any e-commerce company in India and outside. This is the 1st email I receive from them for an order placed on 19 Nov 2015
Dated 9 Dec 2015,
Greetings from Elitify!
We apologize that your order is delayed due to Shipment Lost In Transit. We need your acknowledgement so that we can procure your article again which will take 14-21 days more.
This is the 2nd email I receive for the same order
Dated 28 Dec 2015,
Greetings from Elitify!
This email is in reference to your order no. *******. We regret to inform that there will be a delay in your order, as the shipments were lost in transit. We are procuring the articles again hence the order will be delivered in next 2-3 weeks more.
Basically the same order had been lost in transit twice…I didn't even order any gold plated shoes that pirates would have attacked the goods at sea
Pathetic, sad, terrible #Elitify #Elitifyindia #Terribleservice
I recently purchased an American eagle sweatshirt and a color block crew sweater from elitify.com. What i liked the most about shopping from this site is that there is a huge variety of sweatshirts to choose from and the quality is really good - they are warm and perfect fit for the not so frigid winters. Really good collection!
Recently bought MK leopard loop scarf from elitify.com and all I have to say is that it's really an elegant piece. It's quite warm and worth of cost. Today while surfing through elitify.com i came across some new collection of scarves and it's really awesome. Placed order for CK double faced edge scarf which is in dual color. It looked fabulous on the website, hope it looks equally great in real too like the MK one.
The Christmas discounts at elitify.com were truly worth taking advantage of. I bought J crew sweater at 48% discount. The sweater is red in color with white dots on it. It was perfect pick for Christmas. I was lucky enough to receive the delivery 2 days before Christmas and to my surprise it was nicely packed in a gift box. Superb shopping experience from elitify.com.
Though I am not crazy about picking just the branded stuff yet when it comes to perfumes. It has to be branded for the reason that the local ones fade away quickly and hence are a mere wastage of money. Often with perfumes you never know if the site has fake or real ones. However after i recently bought a victoria secret mist from elitify.com, am assured of they having genuine brands and original products. There are very few online sites like elitify.com selling genuine and exclusive range of perfumes.
I bought my pink juicy couture watch from elitify.com and I am very happy to receive it. This is surely a must visit site for all brands freaks who wish to get genuine products at good price!
I placed an order for a pair of Knight and Bond shoes on Oct 30th. I was told delivery would me made in six weeks. At the end of that when I spoke to them they said it will take another month. I then cancelled my order which was prepaid. Despite reminder I have still not received my money back. This is ridiculous and casual. I am pushed off each time I call by 24-48 hours with platitudes of sorry and service. I am fed up with the ethics of the company. Amazon and others return you funds in 3 days and here after almost a month I have no answers even today Buyers who prepay should be very careful of this company.
