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Elite Appliance

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Elite Appliance Reviews Summary

Elite Appliance has a rating of 3.2 stars from 394 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elite Appliance most frequently mention customer service and jeremy cash. Elite Appliance ranks 7th among Home Appliances sites.

service
3
value
3
quality
3

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821 reviews

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Gregg G.
1 review
0 helpful votes
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Multiple orders over two homes...
November 17, 2016

Multiple orders over two homes...very helpful

Date of experience: November 17, 2016
Butch Q.
2 reviews
0 helpful votes
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Saved thousands of dollars!
November 10, 2016

Saved thousands of dollars! The range was in better condition than advertised. Shipping was fast and the driver even offered to help me put it in the house. Very satisfied.

Date of experience: November 10, 2016
Jeff H.
1 review
0 helpful votes
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Ordered a stove and hood
November 3, 2016

Ordered a stove and hood. Good price for both. Shipped quickly but stove was to have been converted from propane to natural gas prior to shipment. Sales associate immediately notified me of error and together we worked out a plan to resolve it by having local service tech do conversion; paid by Elite. So prompt, professional resolution of issue.

Date of experience: November 3, 2016
Wilson J.
2 reviews
0 helpful votes
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The customer service was inexcusable and a debaucle at best. Being a customer that can afford miele appliances I expect better service and was completely let down in all avenues. I will be purchasing from another miele dealer.

Date of experience: November 1, 2016
Kathy A.
1 review
0 helpful votes
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Very friendly and knowledgeable
October 24, 2016

Very friendly and knowledgeable.

Date of experience: October 24, 2016
Arthur P.
16 reviews
0 helpful votes
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Ordered item (filter) was fine, but I didn't receive any updates for shipping, etc. The filter arrived almost a month after it was ordered, so I am not sure why it was delayed so long.

Date of experience: October 20, 2016
Alcira T.
1 review
0 helpful votes
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...
October 20, 2016

Date of experience: October 20, 2016
Ron I.
15 reviews
0 helpful votes
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The delivery men never called so the refrigerator was not unloaded before they got here. Then the delivery men scratched our freshly painted walls in getting the old refrigerator out. We have complained to Elite but we have not heard back.

Date of experience: October 19, 2016
John D.
37 reviews
0 helpful votes
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Your show room with many kitchen displays and equipment samples are what sets you light years ahead of the competition. Walking in the front door and observing the first displays conveys a feeling of finally, after Ho Hum Lowe's and Home Depot, someone has their act together.

Your interior design people did a fantastic job in color selection and textures of different construction materials used.

Date of experience: October 19, 2016
Nazir N.
1 review
0 helpful votes
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Pleasure working with Marvin, very helpful & professional guy.

Sincerely
Nazir

Date of experience: October 19, 2016
T C.
1 review
0 helpful votes
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October 13, 2016

Date of experience: October 13, 2016
Take i.
1 review
0 helpful votes
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October 12, 2016

Date of experience: October 12, 2016
JD V.
2 reviews
0 helpful votes
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October 12, 2016

Date of experience: October 12, 2016
JB L.
2 reviews
0 helpful votes
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The experience was simple enough and the service was great.

Date of experience: October 6, 2016
Austin I.
16 reviews
0 helpful votes
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October 4, 2016

Date of experience: October 4, 2016
Tony W.
1 review
0 helpful votes
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I am very happy on the purchase from Eliteappliance, and thanks for the friendly help from Jordan Ghanbari. I will recommend friends looking for him at Elite Appliance.

Date of experience: October 4, 2016
Robert H.
2 reviews
0 helpful votes
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Elite Appliance has taken special care of my client's needs and made every effort to provide exceptional service and competitive pricing.

They have preformed at a top level in every area of responsibility.

We look forward to doing business with Elite Appliance on a regular basis.

Date of experience: September 30, 2016
Greg M.
7 reviews
0 helpful votes
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I will give you all 5's when I get all promised products. Rotisserie arm was missing. I called about it and you said you would send it. Haven't seen it yet.

Date of experience: September 30, 2016
Allen W.
1 review
0 helpful votes
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September 30, 2016

Date of experience: September 30, 2016
mecure J.
1 review
0 helpful votes
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I received the refrigerator and upon installation the front panel was dented along with a large scratch on my floor. The installers were not professional at all. I have also contacted customer service about getting my floor fixed and a replacement door so there is no dent. Over a month went by before someone came to look at the damage and now another month has gone by and I am still waiting on the floor and door to be fixed. Selling the fridge to me everything was great, getting the fridge installed was HORRIBLE!

Date of experience: September 24, 2016