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Elite Appliance

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Elite Appliance Reviews Summary

Elite Appliance has a rating of 3.2 stars from 394 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elite Appliance most frequently mention customer service and jeremy cash. Elite Appliance ranks 7th among Home Appliances sites.

service
3
value
3
quality
3

Instant Feedback

821 reviews

We monitor reviews for authenticity

Helen C.
18 reviews
0 helpful votes
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February 21, 2018

Date of experience: February 21, 2018
Bernd X.
1 review
0 helpful votes
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From ordering to getting it...
February 15, 2018

From ordering to getting it... just smooth sailing

You guys did a great job in having my order ready and tried to load it into my car...
Your warehouse staff was very courteous and even that they knew it would not fit, tried.

You went ahead and delivered it to me next day.
Perfect, even had it on a delivery truck late that I did not have to take off from work

Best customer service
Bernd

Date of experience: February 15, 2018
Gaye W.
1 review
0 helpful votes
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Waiting for a call back about the double wall ovens
February 12, 2018

Waiting for a call back about the double wall ovens. When can I expect to get the kick plate for my new Viking frig? Still waiting...

Date of experience: February 11, 2018
C M.
2 reviews
0 helpful votes
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Michael Goldberg was great and knew exactly what cooktop I was looking for. Very easy transaction at a great price.

Date of experience: February 9, 2018
Alice M.
18 reviews
0 helpful votes
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Great customer service response
February 7, 2018

Great customer service response. Service lines up with website info.

Date of experience: February 7, 2018
Linda W.
1 review
0 helpful votes
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Experience was generally good although it took longer than I thought to receive the unit and there was miscommunication on whether or not it had arrived.

Date of experience: February 6, 2018
Alan S.
17 reviews
0 helpful votes
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February 3, 2018

Date of experience: February 3, 2018
Cath T.
15 reviews
0 helpful votes
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February 1, 2018

Date of experience: February 1, 2018
Heather N.
13 reviews
0 helpful votes
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Jordan was a very helpful and knowledgeable salesman who went the extra mile and helped us with our customer service needs.

Will recommend them to everyone.

We had a great experience.

Date of experience: January 31, 2018
Russell D.
17 reviews
0 helpful votes
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Arrived as expected, with a call 30 minutes prior to delivery.

Date of experience: January 31, 2018
Al M.
6 reviews
0 helpful votes
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Brian was very knowledgeable and helpful
January 30, 2018

Brian was very knowledgeable and helpful. Excellent price, fast delivery and superb handling and delivery
By trucking company.

Date of experience: January 30, 2018
Heather A.
17 reviews
0 helpful votes
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January 22, 2018

Date of experience: January 22, 2018
Shannon L.
10 reviews
0 helpful votes
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Great customer service
January 21, 2018

Great customer service. Needed oven immediately and they bent over backwards to help me. Would definitely return for future purchases

Date of experience: January 21, 2018
Richard V.
1 review
0 helpful votes
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Everything was fine
January 21, 2018

Everything was fine

Date of experience: January 20, 2018
Tom D.
2 reviews
0 helpful votes
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Excellent product at a great price
January 19, 2018

Excellent product at a great price.

Date of experience: January 18, 2018
Zgav I.
1 review
0 helpful votes
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I experienced excellent customer service and advice.

Date of experience: January 18, 2018
Ray K.
13 reviews
0 helpful votes
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Information provided by the sales person helped me see other options in finding a quality appliance. Calls were returned in timely manner.

Date of experience: January 18, 2018
Bradley A.
2 reviews
0 helpful votes
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Easy Breezy
January 15, 2018

Easy Breezy

Date of experience: January 15, 2018
Thomas H.
1 review
0 helpful votes
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Delivery commitment was not met
January 15, 2018

Delivery commitment was not met - missed by over a week making it a poorer delivery than from the east coast.
No communication. I had to call every time I wanted help.
Product was missing a tilt tray for the right hand door. I called it in, but I have not heard any information on what is happening (over a week).

Date of experience: January 14, 2018
Billy Z.
15 reviews
0 helpful votes
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January 13, 2018

Date of experience: January 12, 2018