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ElevateStyles

3.2

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ElevateStyles Reviews Summary

ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.

This summary is generated by AI, based on text from customer reviews

returns
13

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Georgia
1 review
0 helpful votes
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Jackpot wig, I hit the JACKPOT
August 21, 2016

It's a short fun wig that's easy to maintain and I'm just so in love and so is everyone else who sees me wearing it.

Date of experience: July 20, 2016
New York
3 reviews
0 helpful votes
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Excellent Service
July 21, 2016

Package was delivered quicker than expected. I love the style and color. Just wish the braids were down another 2 or 3 rows. Other than that, I love it.

Date of experience: July 20, 2016
Maryland
1 review
0 helpful votes
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BOWIE
July 21, 2016

The hair is pretty and you can style it in several different ways. However, the hair tangles too much for me. I won't order again.

Date of experience: July 19, 2016
New Jersey
1 review
0 helpful votes
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First On Line Shoppimg
July 19, 2016

I admit this was my first time shopping for a wig on line. Out of the three wigs I order. One wig was a keeper. One wasn't sewed correctly and the one I sent back cost about seven dollars to send back. I just learned that there is a restocking fee, which should have been disclosed more noticeable and not hidden under the customer service policy. However, since I am charged for three wigs. I will use my credit to get another wig that I paid for.
I am not please at all.

Date of experience: July 19, 2016
New York
1 review
1 helpful vote
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They were very unprofessional and nonchalant and even thought it was funny that I wouldn't receive my order in time. Spoke to a few different guys and every single one had no regards for my request.

Date of experience: July 19, 2016
Mike M. — ElevateStyles Rep
over a year old

Sorry your order was delayed. We offered to ship it right away but indicated that a refund was better because you were leaving town tomorrow and also had a wedding on Friday.

Texas
1 review
0 helpful votes
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Very satisfied customer
July 19, 2016

Elevate Styles is a wonderful site to order your wigs and extensions because they orders arrive very fast and the products are exactly what you ordered. I highly recommend this site.

Date of experience: July 19, 2016
Texas
1 review
0 helpful votes
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I Will Be Ordering More!
August 20, 2016

This company is great. I ordered a wig and it came within the days and the box was not damaged nor had any marks

Date of experience: July 19, 2016
Texas
1 review
0 helpful votes
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I updated the order, and they communicated and made the change immediately. The product was received in record time with great packaging and as ordered. My only complaint would be about the product quality, which has nothing to do with ElevateStyles since they don't manufacture the product. I would definitely do a repeat buy with them!

Date of experience: July 19, 2016
Illinois
1 review
0 helpful votes
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Fast Delivery!
July 19, 2016

First time purchasing from here and I am completely satisfied! Thank you

Date of experience: July 19, 2016
Mike M. — ElevateStyles Rep
over a year old

Thank for the nice comment. Can you update to five stars instead of 1? =)

Tennessee
1 review
0 helpful votes
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YASSSSS!
July 19, 2016

My wig came in 2-3 days, no more and it was packed nicely. The email updates were super helpful and my wig looks great. I would definitely order from elevated styles again.

Date of experience: July 18, 2016
Virginia
1 review
0 helpful votes
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I really wanted to like this site because of the fast shipping and selection but the site is constantly crashing and runs EXTREMELY slow. It's a total put off.

Date of experience: July 18, 2016
Kentucky
1 review
0 helpful votes
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Great deals
July 18, 2016

Got a great deal, bought 2 lace fronts for the price of $55, got free, fast shipping. Best deal on lace fronts.

Date of experience: July 18, 2016
Massachusetts
1 review
0 helpful votes
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Love it!
August 19, 2016

Love, love! Looks real, feels real, no shedding, easy to style! Very happy customer!

Date of experience: July 18, 2016
California
1 review
0 helpful votes
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Not enough good commuication
July 18, 2016

I had ordered three wigs but only received two and that was because one of the wigs that I ordered wasnt in the warehouse( ran out of that particular wig style). But that wasnt really pissed me off, what pissed me off was when i had called customer service the following day( it was july 16,2016, a saturday morning when i called)
But anyway, the customer rep had told me that an email was sent to me stating one of the wigs that i had ordered was out of stock and the money was refunded back onto my credit card. But i had told the customer rep that i didnt get that email, so he told me to check my spam, which i did and there was no email that told me about my missing wig. Then, the rep said that they had my email address mispelled, so that was why i didnt get the email. But when i had asked if he could send me an email explaining why the wig i ordered was missing, he basically was getting an attitude all because i said i wanted some proof on my end that an email was sent to me just in case i needed some type of documentation stating why my third wig piece didnt arrive with the other two. Well, i was glad that elevate styles did refund my money because if they didnt... i would trully be beyond pissed off. But i do appreciate the fact that elevate styles wanting to get my opinion, and i hope the next time that i order something from elevate styles, i wont have the same problem like the one i described above.

Date of experience: July 18, 2016
Mississippi
2 reviews
0 helpful votes
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Fast Delivery, Great Site
August 19, 2016

I ordered from the site for the 1st time and I was beyond satisfied. Delivery was super fast and the selection & price on the site are really great. I will definitely be an ongoing customer.

Date of experience: July 17, 2016
Canada
1 review
0 helpful votes
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AAAA++++
July 18, 2016

Highly recommend. Great quality and great price. Also cheap and fast shipping. Will definitely shop again

Date of experience: July 17, 2016
Indiana
1 review
0 helpful votes
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Happy Customer
January 18, 2021

This's my second time purchasing from Elevate Style and I would recommend my friends and family to this online store. I'm in love with the service I've received, the variety of wigs. Most importantly your package arrived very, very fast. I'm there customer for life.

Date of experience: July 17, 2016
GB
1 review
0 helpful votes
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The best thing about the wig is the look, and feel, enjoyable look of curls, that stay,
To add to this the way the colours are added, got lots of complement on the wig
All I do is wash and go, I also like the feel of the hair, as some times you get after
Long use uncomfortable harsh sticking hair, not this its wonderful. Well done.
Dislikes is having to pay more money here when it arrives, and the cut of hair it would be better at one level, but the hair is long enough for the cut one happy customer have already bought another one thanks.

Date of experience: July 17, 2016
Alabama
1 review
0 helpful votes
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Exceptional
July 18, 2016

Fast shipping and amazing customer service. Every thing got here sooner than expected and it was just like the picture there is nothing bad I can say about this site, A++ from me.

Date of experience: July 16, 2016
Maryland
1 review
0 helpful votes
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Exceeded my expectations
July 17, 2016

Loved the product and the shipping was timely and hassle free

Date of experience: July 16, 2016

From the business

Elevate Styles is the best hair wig company with hair wigs for sale online. For more information and to buy hair wigs online, visit our site today!


elevatestyles.com
Founded in 1995
Atlantic City, NJ, United States
+18
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