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Elephant Stock generally enjoys a positive reputation for its high-quality wall art, with many customers praising the aesthetic appeal and craftsmanship of the prints. Timely delivery and careful packaging are frequently highlighted, contributing to overall customer satisfaction. However, concerns arise regarding customer service, particularly related to delays in order fulfillment and inadequate responses to inquiries. Some customers expressed frustration over return policies and perceived unresponsiveness from support staff. While the company excels in product quality and offers attractive discounts, improving communication and support could enhance the overall customer experience.
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The size of the canvas is not big, as the picture shows on the website... I thought will be big to put it on top my sofa, same as the picture. But us too small the gets lost in the wall!
The only reason why I am giving a 3 is because I bought a medium size and I expected it to be a bit bigger but over all the picture and quality are awesome I'm very happy with my painting
Thank you for bringing this to our attention, Claritza! We pride in making our customers happy with our products and service and we will be happy to help you get the size you prefer. Please feel free to contact our customer service at [email protected].
Elephant Stock is the best. Their customer service is spot on. The quality of the art work is fabulous.
They keep you informed from the time you order to right after it is delivered. If you have any problems with the art work Elephant Stock replaces and repairs without question.
Quality and resolutions are great! The canvas fits nicely in our family dining room. It gave the room a warm and nice ambience where we spend entertaining our friends and families (all wine drinkers) and admire the portrait. The delivery was on time too! I'm already searching to buy another portraits for the family room and upstairs hallway. Love the ideas!
I bought the world map with monuments. First of all, the service was impressive. It was delivered in less than a week. Quality of the product exceeded my expectation. Definitely recommended.
I love the creativity and overall quality of the product; GOOD JOB! In November my Filipino fiance arrives in the USA, and we are planning iur January wedding. I do not normally order merchandise advertized on Facebook, but being a long time collector of elephants, I knew I coukd trust your company! I will most probably order from yiu again!
Wonderful canvas... great quality and looks, looks great in my living room, everyone loves it. I would order more of this.
I'm very happy with my Canvas the eyes of wolf looks great on my wall I really recomend this web to buy a very nice art work.
A really nice piece of art work for the price. Hoping the Buddha will put me in a better mood when having to go to work every morning by walking by it and rubbing it's belly... haha
Love this peace, it command attention. I am happy with this lovely piece. It is taking center place in my living room.
The canvas came damage. The starofun in the corners got stock with the canvas snd the white particulate of the starofun can not removed
Hi Susana,
Thank you for your feedback. We are sorry to hear the item arrived damaged. From what you described, it appears as though the damage was a consequence of a shipping issue.
We will immediately replace the item. Please contact support@elephant stock.com so we can begin the processing of your replacement order.
I was very pleased when I received our salon panels by Elephant Stock. The quality is excellent, photos are vibrant in color crisp and sharp. Light weight and easy to hang, and in addition received 20% off my first order. I will definitely order from Elephant Stock again and refer them to others. ThankYou!
Loved the quality of my canvas, it is even more beautiful on my wall. Looking forward to purchasing my next one.
The canvas is beautiful! I look forward to ordering more to complete the transformation of my home.
Loved the product, loved the quality, loved the service... Can not wait to order more... I wish I had order the even larger one.
Its exactly same as picture online. Fast delivery. I'm very happy. I will recommend to friends and I will ordering more.
I just hung my artwork. It fits so perfectly in my dinning room. It was packed well and exactly as it was pictured inline. The delivery, did they personally drive it to me, it was fast! I will recommend this to friends and i will be ordering more.
A very satisfied customer.
Very happy with the canvas, its exactly same as the picture online, very well packaged, fast delivery. Great experince
Great canvas for any room... goes with any decor and any paint color. I would highly recommend this piece to anyone interested in finding a calming yet artisticly beautiful work of art.
It just lights up my living room! This painting is worth your money. I have no regrets. The package arrived just in time. I love to travel all over the world so this is very significant and diverse. Great quality, smells good too. Lol! Smells like lavender
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through [email protected], or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through [email protected], or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: Thank you for reaching out. Customers are responsible to settle those Customs duties and taxes. It varies per country/region, according to your local regulations. We use FedEx mostly, you may refer to this link to FedEx India for further information: https://www.fedex.com/en-in/home.html Thank you.
Answer: We might have encountered some slip-ups, a few bumps on the road, I mean who doesn't. Right? But we are glad we are back on track and we pride in providing exceptional customer service! Thank you, Yvette, and Mark!
Answer: We're so sorry for the late response. This was a complete oversight. We're so sorry for the delay in our production and shipping time. This pandemic hurts us in various ways and we really apologize for any hassle we've caused. Upon checking, if we are not mistaken that your order is under the name of Yvette Hansen, it is delivered on the 28th of May. When the tracking number is released, our system automatically sends a shipping notification via email. Hope you love your artwork and please let me know if there's anything else we can help you with. It would be with our pleasure to do so. Stay safe!
Answer: We truly do! Our customer satisfaction matters to us the most! Looking forward to doing business with you too soon!
Answer: These words are the ones we will never get tired of! Thank you, Stephanie and DeeAnn!
Answer: Thank you, DeeAnn T, for your continued support in our artworks and service! We appreciate your kind words and your responses to this Community Q&A.
Elephant Stock gives your passion expression!
Here at Elephant Stock, we specialize in curious design with unique style. With a wide variety of distinctive canvas print panels, wall art and more, we decorate your life from the inside out. Revolutionizing home decor offerings, we appeal to our customers through our high-quality items that personalize your spaces through creativity in design, whether work or home.


Hi Ines,
We appreciate your feedback. Our customers' satisfaction is our top priority and we will be happy to help you get the size you prefer. Please feel free to contact us at [email protected] for further assistance.
Georgina
Elephant Stock Team