EJ Gift Cards

So I bought a gift card and it wouldn't work. I contacted support and they figured out what the problem was and sent me a replacement. I don't like using Zelle to pay for the gift cards, and I don't know the first thing about Bitcoin, but so far I've bought a few cards from EJGift Cards and this is the first time I've had a problem and they fixed it. So over all I'm pretty happy.

I recently ordered two giftcards from this company, and only one of them worked. When I reported the problem, I was asked to fill out a claim form. The issue was resolved within 24 hours, and I received a new card that worked perfectly.

I will definitely order from them again.

I have bought many gift cards from them but I would say more than half the time, the gift cards I received shows as used. From experience, customer service is helpful as they will keep reissuing one until a gift card works. When I say reissuing I mean, often times even the replacement ones doesn't work. If you have the time to go back and forth with their customer service, then that's fine. I will continue buying from them but because of the hit or miss, I don't dare buying gift cards with high $ value. Since payment is through Zelle, if the gift card doesn't work, and they somehow put the blame on me (this has NOT occured), it's not like a credit card where you can just call the cc company and cancel that transaction.

In short: it works, but most often than not, you will probably have to work with customer service many times to finally get the value you paid for.

I purchased 4 Uber gift cards from EJ Gift Card, 2 of them have been used by others. I opened the claims and also send the email to them, they replied that email on the same day invested the issue and sent the replacement after two business days. I'm happy with this site even though the payment method is a bit tricky.

EJ Gift Cards offers gift cards at exceptional discounted value superior than other competitors. Even though you need to make direct payments via Zelle, there has never been an issue. Gift cards were always issued almost immediately upon transfer of funds via secured digital download. There were a few times where the purchased gift cards issued were invalid which was resolved expeditiously without question. Overall a wonderful service.

Didn't have any issues with a gift card from them, definitely recommend and will use again. Customer service very helpful too

Beware, NEVER NEVER NEVER buy from this fraudulent website. I paid for 2*$10 giftcards with BTC using COINBASE COMMERCE with transaction ID: https://commerce.coinbase.com/receipts/LYKVBK3E. So, the transaction says it's completed and they received the amount of the BTC, but I never received any order number or gift cards, that was a simple SCAM. I have also called them but the phone number is not valid, also I emailed them but they never replied back to me from 3 days ago. I also reported them to COINBASE and to the IC3; they asked me some information, I hope they take action against this fraudulent guy. What I learned is that never trust any website/company/person that they only accept CRYPTOCURRENCY as payment method, because you don't have any protection if they decide to scam you.

Don't buy from this site if you don't want to be fooled. I bought a $500 Lowe's gift card from this site on May 3, used it for about $200, the next day when I wanted to use the rest, it was empty! I opened a claim and got no response for 3-4 weeks, so I opened a dispute with my credit card company, then they finally reminded themselves to contact me, they sent me an email that they will refund me, which didn't happen till today! I'm still in the process of the dispute, so for your own good to avoid all this headaches stay miles away from this company!

I would have seen the review before I purchased the gift card from it.
1. The card with the balance sold from there has very short life.
2. Warranty promised is never committed
3. No response by contacting
4. My guess is that his company is managed very poor. The original card owner who sold their cards failed to get money as expected and then they decided to use it. And the card buyers found incorrect balance and claimed for money back but no response. This loop never ends.
Everyone should be cautioned!

I purchased a $100.00 Home Depot digital gift card from the company EJGIFTCARDS.COM on March 27,2020 for the total charge of $90.00

The company emailed me the digital card which should have had a value of $100.00 on the digital card but had no balance on the card ($0.00)

I then contacted the company on March 30,2020 regarding there being no balance on the card. They stated that I would need to file a claim directly on their website which I did on March 30,2020.

On April 4,2020 I received an email stating that the claim has been resolved and that the card was found to have been cancelled due to fraud and that I will receive a refund within 14-days.

14-days came and went and I then opened up the dispute with the credit card charge.

I did not hear anything from the merchant for weeks and I received notice that Citi had closed the dispute in the merchant's favor. I called Citi and they explained that ejgiftcards.com had sent them over some documentation which read as follows:

Response by ejgiftcards.com:

"The services were received and when applicable also used. The customer was sent a physical product on the subscription date and unless returned properly with an RMA, the customer is both stealing the product and attempting to obtain a refund for a product that has either already arrived to them or is still on the way."

They are telling the credit card investigator one thing and then emailing me telling me a refund is on the way when in fact they were telling the credit card dispute investigator that I was a thief trying to steal a physical card plus get a refund. This was very insulting. I have all of the emails saved. Ejgiftcards.com did not send me a physical gift card they sent me a digital gift card to my email. They completely lied with the investigation of the dispute. After the digital card was received with a $0.00 balance ejgiftcard.com acknowledged the issue and promised to send a refund.

Their statements are a complete fabrication. The services were not received, not used, no physical product, claiming I'm trying to steal the card with $0.00 balance. I was more shocked when the credit card company sided with them after the lies, they told.

I am in the process of appealing the decision with my credit card company by providing them with the email proofs acknowledging the issue and promising a refund then stringing me a long for 2 months.

I contacted the merchant on May 29,2020 regarding the refund having not been received.

The merchant responded telling me to wait another 14 days with a new refund date of June 12,2020.

I am asking myself if the merchant is just playing some kind of game with me. Why would they not be able to just issue a refund but instead schedule a refund date 2 weeks away?

I waited the 2 weeks and still have yet to receive the $90.00 refund, so I contacted the merchant again on June 12,2020 letting them know that the refund has not been received.

The merchant contacted me on the same day telling me the refund will be issued in another 2 to 3 hours.

It is now June 15,2020 and no refund has been received. I feel so strung along here. What do I have to do to simply get a refund? How many hoops do I need to jump through?

I would like to receive my rightful refund of $90.00

This is not right; I should not have to be dragged a long and made to wait so long. I did not receive what I purchased therefore I simply want my money back.

Why would a company risk so much over $90.00?

If anyone is reading this, I urge you to just buy your gift cards from a different company.