eHarmonyReviews 1,177

I fell for the commercials claiming "eHarmony is great!" "No questions to fill out!" "cheap!". Well, if you've seen those, don't make the same mistake I did! Before you can even join, you have to fill out 40 questions! Then you are directed to choose a username, etc., and the payment page. It seemed simple, choosing a 3-, 6-, or 12-month payment plan. I joined the 3-month program figuring if it didn't work out, I wouldn't have to pay all of it.

WRONG.

Within five days I knew the site wasn't for me. The "matches" I received were outside of the age bracket I selected (some as many as 10 years either way), lived on the other side of the country or even outside of it, and eHarmony paid no attention to my strict "No smokers" option. Using their "search" was equally disappointing. Entering a search for "single men, 32-38, in Rhode Island or Massachusetts" yielded exactly ZERO results. Disappointed and angry, I looked up the policy for returns and found you had to ask for a refund within three days.

I contacted customer service anyway, figuring that since I had only been a member for a week, I could at least get two of my months refunded. I was told that no, if you are on a payment plan, you must pay all three months before you can disable your profile! The representative I communicated with offered to cancel my subscription, but ONLY if I paid the remaining balance first, for two months IN THE FUTURE that I wasn't planning on using! Nowhere did they mention that when signing up, or else I never would have joined. According to the representative, that clause is buried somewhere in the "Terms of Service". Yes, I suppose it's my fault for not reading them closely enough, but there should be some sort of warning before you pay. Now I'm still paying for a service I don't even use, a total of about $75, which is a lot for someone with a low income. If I had known any of this, I'd never have signed up.

TL; DR: Matches are bad, site is expensive, refunds are extremely difficult if not impossible to get. Save your money!

I've used a number of dating sites and none have been successful. But the only "Absolutely, never, ever, EVER again" site is eHarmony. The biggest problem is that eHarmony thinks it knows better than you. Whereas every other site will let you browse it's members, eHarmony will have you wait patiently while it delivers your ideal matches for you. "Trust the process" they say. (Wait. You're asking me to trust you to lose my business. "Be patient!" says about half their promotional materials. Gee, I wonder why?)

Even the inability to search for myself would have been tolerable, if the matches had been any good. But yet, in the 3 months I used eHarmony I received six matches within 4 hours of me. Let me put more emphasis on that.

IN 3 MONTHS OF USING EHARMONY, I GOT 6 MATCHES WITHIN 4 HOURS OF ME.

And before you say it, yes I adjusted their "within X miles" parameter. It just stopped giving me matches. No, I didn't live in the middle of nowhere. I lived in a college town with two other big-universities within 90 minutes of me.

"Well, the matches you received were really good right?" Ha! Absolutely not. There was no option to filter out out matches that lacked a photo and no option to filter by body type. Excuse me if that makes me shallow, but I want to be attracted to my partner. It also had no option to filter out matches that had been inactive for months.

And even the ones that had a photo, were decent-looking, had been active recently weren't beacons of compatibility in a sea of disharmonious relationships. Sure, there were that would have been interesting matches if distance hadn't been prohibitive (did I mention almost all my matches lived at least 4 hours away?). But there were an awful lot were I read there profile and thought "she's just not for me."

Frankly even when the system delivered active, attractive, photo-having members to me it was no better than Match or any other dating site. Except that Match never matched me with women 4 hours away.

Turned my eyes on eharmony this month and cant deny its a good one. It takes FOREVER to join as they have loads of questions. I would say if you compare it to another company like wejustfit.com then eharmony takes ten times longer to join. But the hope is that the questions will help me find someone who is right for me so lets see. Def a lot of people showing up in searches and had a few chats which is a good sign but undecided for now if its my new number 1.

I tried to cancel a two year subscription deal within 10 days but they will not return any part of the money although they will gladly stop the account and keep all your money.
This site is ridiculous. I get matches and have even communicate with a couple but this is nothing but a money making scheme where they are MUCH more concerned with revenue than finding matches for people.

This is just my opinion and experience and please take my advice make the initial trial as short as possible, use AMEX and instruct them not to accept any addional charges from e-harmony to insure they do not just keep billing you

BTW I tried to get AMEX to intervene but they said the charge was legit and the rep told me she had personally work several complaints about e-harmony charging without authorization

To further show what they are all about and HW they rip you off, they have this thing called "IVD Verified" which will cost an additional $5.95 a month. Here is the thing. See what you have to do t cancel the monthly bill for THAT:

>>>>>
Notice of Rights to Cancel
You, the buyer, may cancel this agreement, without any penalty or obligation, at any time prior to midnight of the original contract seller's third business day following the date of this contract, excluding Sundays and holidays. To cancel this agreement, mail or deliver a signed and dated notice, or send a telegram which states the you, the buyer, are canceling this agreement, or words of similar effect. This notice shall be sent to eHarmony, Inc., Attn: Cancellations, P. O. Box *******, Los Angeles, CA ******* USA.
You will receive an acknowledgement of your order by an email, which includes your automatically renewing Membership Agreement Plan Terms and eHarmony cancellation policy applicable to your Membership Agreement

<<<<<<

Yes deliver a mail notice or a telegraph. Now correct me if I am wrong but this is an online dating service that takes money online but makes you use snail mail or telegraph to cancel this.
Please take my advice and avoid these guys. They are thieves

I was starting to think the whole online dating process was almost hopeless. And incredibly high percentage of the women I met did not look very much like their photos and you will find a few lunatics too. Plus it is frustrating that on most sites you are getting almost nowhere. There are only a few dating sites which are better than average (eHarmony and Mingle2day were the two best dating sites I have used) but if you get easily fustrated and impatient don't uns ANY dating site. It takes patience.

I REALL HOPE THAT SOMEONE SUES EHARMONY IN A CLASS ACTION LAWSUIT SO THAT WE ALL CAN GET OUR MONEY BACK. I JUST WENT TO THE "PLUS ONE" ON MY ACCOUNT AND IT WAS LITERALLY THE SAME GUY WITH A DIFFERENT NAME AND LOCATION. PUC AFTER PUC IT WAS THE SAME GUY WITH A DIFFERENT NAME AND LOCATION. THIS SCAMMING OLD BASTARD HAS MADE MILLIONS LYING TO PEOPLE WHO WANT TO MEET SOMEONE. I WOULD NOT BE SURPRISED IF SOME OF THESE PEOPLE DON'T WIRK FOR EHARMONY OR THEY ARE STEALING PICTURES OFF THE INTERNET AND CREATING FAKE PROFILES. THIS IS WHY NO ONE EVER RESPONDS TO YOUR PROFILE BECAUSE THESE PEOPLE DON'T EXHIST! THIS IS ONE OF THE BIGGEST SCAMS IN HISTORY. LET'S SUE HIS $#*!!

To be honest I'm lost among so many people. And no one interested me.
But they have rather good service.

EHarmony is obviously one of the biggest dating sites so I decided to give it a try. I joined eHarmony three months ago and I was positively surprised. I got in contact with many nice women and arranged a few dates. I don't understand any of the negative reviews. It is a quality dating site. Only reason I left it was because I tried out a few other dating sites liked Mingle2day which I personally liked a little more. I'd rate eHarmony 4 out of 5.

I am 71 years old and met my wife when I was 65. It took almost two years to find each other but worth the effort. We're a perfect match and we've never been happier. While I would agree that some of my matches left me wondering what criteria were used; all of these sites rely on user honesty. I'm sure that lack of self esteem and loneliness can contribute to misrepresentation. Regardless of site, be patient; the person who is looking for you may be tomorrow's match. Suggestion: If possible, expand your geographic range. What might seem impossible in theory may become very possible for the right person; I'm from Maryland and my wife was from Ohio. Update: sixth anniversary; never been happier

Having already given a review of eHarmony I feel compelled to further comment as an active member on the site. I have taken the trouble to experiment with the ways it operates and the sheer dishonesty of its claims. Narcissism and greed go hand in hand and eHarmony is a prime example, non existent profiles, blatant ignorance and disregard for members requirements, condescending and disrespectful feedback from brainwashed operators, polite but sadly mislead, I could cancel my contract but I will see it through simply to study the extent of this company's brutal exploitation of people's vulnerability against the site's complete lack of conscience... Christianity indeed!

I find it insulting that eHarmony lists it's "Black Dating", "Asian Dating", "Christian Dating", "Jewish Dating", "Senior Dating", "Hispanic Dating" sections... but for gays, we're herded away to some new, separate, segregated section called "Compatible Partners"? I already have a business partner. I'm looking for a HUSBAND.
Reminds me of that South Park episode on Marriage Equality where "us gays" were told we couldn't get married, but we could get a special, legal title to call each other "Butt Buddies". Not surprised, since this company is run by conservative christians. They thought by FINALLY adding a separate, segregated site for gay people it would smooth over the fact that they are bigot owned and operated. IT DID NOT WORK. Their "Pitiful Partners" gay site was AWFUL and I immediately cancelled. They now have the lowest possible grade of all the online dating websites, and their customers are leaving by the thousands.
Bigots. Go figure.