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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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Really easy to use website, flowers and little extras look great and not overpriced. Couldn't use my 10% discount on first order for some reason so waiting on Admin to see if they refund that? Otherwise happy so far.
So my cousin has been poorly with COVID so I decided to send her some flowers so she knew someone was thinking of her. She cried tears of joy and loved them so much and such good value. Being able to track the delivery was amazing knowing when they would arrive. Have already recommended this company to all my work mates in the NHS.
Brilliant service easy to use very professional wife delighted with the flowers would recommend them to friends and family with out question.
It was very quick and easy to order my flowers, they were beautiful and arrived quickly, they responded to my query very quickly.
Lovely reply from friend regarding birthday flowers. Both very happy with eFlorist service and I have used eFlorist again, more than once. Definitely recommend.
For same day delivery flowers, the service was excellent. Great quality too.
Downside: slightly expensive
I just wanted to write this review with thanks,
As I cannot express how much eFlorist Uk did for me as I work late normally and it was my 20th Wedding Anniversary, but because of my job I decided to see whether I could purchase on line and request a same day bouquet to my work place being Emirates Old Trafford Lancashire County Cricket.
This was secured with the most wonderful variety of flowers and everyone who saw them were amazed.
I believe that anyone in my Team here at LCCC will also be looking at using your good selves in the future because they were truly fantastic and delivery was promised in a very timely manner.
A true credit to your Firm. With what's happened over the last 20 months there are plenty of things to look forward too in the future.
Yours Sincerely Andrew Smith Head Steward LCCC
The flowers are gorgeous and arrived same day not long after I ordered them. Absolutely fantastic service and would highly recommend, especially for the odd occasion where you've left something to the last minute! Ordered at 11:04 and delivered at 15:29 same day!
Eflorist is the best flower ordering and delivery service I have ever known. They never let you down. Ordering is easy, paying and sending a personalised greeting is easy. So user friendly. Delivery is reliable and punctual - nothing to fault. Finally the end result is an amazing floral display EVERY time! Well done eflorist will use you forever!
I placed an order for next day delivery, but they never turned up! Got sent an email stating they couldn't find anyone to deliver! If that was the case they shouldn't offer the service for next day delivery!.
Good easy website. Ordered flowers on Saturday to arrive on Sunday. The flowers turned up on time with DPD in perfect condition. The quality of the flowers was excellent and matched the description. Money well spent
Absolutely First Class Products and Service and a web site that is easy to navigate
Will definitely use them again
Unlike some who promises are not delivered
Thankyou EFlorist
Got a beautiful arrangement of flowers that managed to melt the heart of my beloved Emi, the delivery was fast and early in the day. But apparently they didn't try to reach out to the people in the house and since I ordered the flowers overseas I had to leave an email for her. Other than that, great variety beautiful bouquets at affordable prices.
Flowers received! The box was completely damaged ripped opened and crushed! No free chocolates were delivered with the flowers which was the offer! 2nd time I've ordered flowers from you in a matter of a couple of weeks and was even let down the 1st time as well! Not a very good service and very unprofessional!
Excellent service and communication from your service and beautiful flowers. More personalised service than interflora
Kept informed by tracking as to when delivery was due and arrived within the time! Recipient delighted with her gift! Would definitely use again, strongly recommend
Ordered the Rainbow Rose Bouquet, for my wife, to celebrate our wedding anniversary. Arrived on time, however presentation was very poor and most of the rose petals were wilted... A huge disappointment!
I ordered a large bouquet for my mother's 80th birthday and when I received them I was absolutely fuming it was tiny.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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