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eFavorMart Reviews Summary
The company demonstrates a mixed reputation among customers. Positive feedback often highlights the affordability, product quality, and timely shipping, particularly for events and gatherings. However, significant concerns arise regarding customer service, especially related to order fulfillment, return policies, and communication challenges. Customers frequently report dissatisfaction with shipping delays, unexpected fees, and unhelpful responses from support staff. The sentiment reflects a divide, with some customers expressing loyalty and satisfaction, while others feel frustrated and misled, indicating a need for the company to improve its customer service practices and streamline return processes.
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I'm pleased with my items I ordered. I will be ordering again soon. The shipping was sketchy and I did not receive everything at once. But overall it's okay
I am very satisfied with the disposable masks. I purchased the mask for my parents that are elderly so they can consistently switch them out. I am grateful I ran across this website while I was on google and with a great price attached to them!
EFavorMart is truly my favorite event mart for all my weddings and events! I am a wedding coordinator and every time I order from eFavorMart, my items always be on time! I also love their awesome discount!
I love love love My sparkly mask!
I get compliments on it everywhere I go, I made sure to buy two boxes so I had some to give away, super glad I did, now I have a friend who's going to purchase 10 boxes and give them out as party favors at her wedding
I am loving my glitter. I can do a lot of my projects. It spreads very well and I don't have to use a lot of it to get the job done. The mask I ordered wasn't as hot as all the other mask I have tried. Well made. The service is really courageous and helpful when or if you ever have any problems.
The cake plateau is beautiful, heavy duty and it came on time, this is actually the 3rd cake stand I have
I'm impressed with the quality I get for the price. Home Depot charges up to 3x more for the same stuff. I'm sure HD is slightly better, but for my application, it's not worth the higher price.
On another note, which has nothing to do with eFavormart itself, is the UPS; Boy are they a real letdown. I'm only 10 minutes away from their UPS warehouse in Baldwin Park, but had to wait 2 weeks before I got the items. Using live tracking, these items somehow were put on the truck for 4-5 days straight, the driver got as close as a couple of blocks away, then went back to their UPS warehouse in Baldwin Park without even coming by. This process repeated for four days until they finally delivered it. EFavormart, please file this complaint to UPS. Thank you!
I was not disappointed in my purchase. The items arrived much sooner than promised. Thank You very much.!
Ordered 12 inch silver lanterns and silver charger plates. Quality was outstanding. 2 out of the 12 lanterns came with one broken glass panel, but the company immediately sent out new ones to compensate.
The chair covers are exactly what we were needing without spending a whole lot of money renting them! We got 200 chair covers and got them within 3-4 business days! I was amazed and I am super pleased with my experience!
When everyone else was out of 3/8 inch ribbon, these guys still had most of the colors we wanted... and it only took a few weeks to get the colors that were sold out... they emailed me as soon as they did have the missing colors and it was so simple to order thru the link in the email. And the price was still lower than any place else!
The price couldn't have been better. Quality was perfect for price. Arrived on time and as expected. I will order again from them.
I got satin gift bags that I use as gift bags in my shop. They are affordable and shipped very fast. Sometimes I have to clip off a few strings but the bags are overall good quality for the price paid. I will buy again, and again, and again as needed.
It was designed as a table runner, but I used it as a border for my real lawn. It looks lovely. I bought 2.
I ordered curtains before from you for my outdoor patio. I realized after I got them that I had not ordered enough. So I placed a second order. OMG you must have read my mind, because the curtains were here the next day! Excellent service!
They are better than I thought they would be. They look amazing! I will be purchasing more items, but I would LOVE free delivery!
I love this place,, they fast and the quality is great. I keep ordering every week. They have everything at a reasonable price.
I had originally ordered what I thought and looked like on the site and noted on the site was clear glass votives and the candles that go with them, when I received my order the clear glass votives were there but no candles, I did contact the company and ask for a partial refund for the candles that I did not receive as my daughter's wedding is on June 21 and I don't have time to order anything more or wait for a shipment. I opened up the chat and according to their customer service representative they noted that it did not include the candles though the picture shows the products together and noted votive candle holder set. Basically they told me that was not what I ordered and that I was incorrect. They also tried to show me pictures though I have the order sitting in front of me that stated it was not inclusive and my information clearly shows it is. Had I known and for future reference you can buy beautiful votives that are pre-filled with the candle wax for half the price and they have a five star rating had I known this I should've just ordered from Amazon I guess lesson learned and I will defer to Amazon in the future.
I love it. I use it in my backyard. I have a patio set outside and I use it for beautiful ambiance.
Very impressed with products, all are of good quality and reasonable priced. Will buy from again! Fast shipping also. This was my first order, but won't be my last. Thank you :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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