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The company demonstrates a mixed reputation among customers. Positive feedback often highlights the affordability, product quality, and timely shipping, particularly for events and gatherings. However, significant concerns arise regarding customer service, especially related to order fulfillment, return policies, and communication challenges. Customers frequently report dissatisfaction with shipping delays, unexpected fees, and unhelpful responses from support staff. The sentiment reflects a divide, with some customers expressing loyalty and satisfaction, while others feel frustrated and misled, indicating a need for the company to improve its customer service practices and streamline return processes.
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I was glad that my order was. Correct. I got the right color. And style I wanted. That was important and is at ant time I order. As you can see I am making a WREATH out of the coral wedding FAUX PEARL flowers I ordered. I'm still adding the more. I love the colors and pearls.
Definitely a five star I received my item's fairly quick and it was exactly what the picture show's will definitely do business with them again
I was very well pleased! I will order again! The colors were exactly what I wanted. I also order the black and white stripe table runners. Love the fact that the material was very soft and to stiff to position.
100% satisfied great material. I ordered these for my daughters graduation party and they have turned out beautiful.
I ordered some artificial plants for my home. The items look fantastic, were shipped promptly, and were impeccably packaged. This was my first order with eFavorMart and won't be my last. A really great experience.
Love these gloves! The gloves are priced well and the fit is perfect. The gloves arrived within days of placing my order. I am very satisfied with my purchase and will purchase again.
Speedy arrival as usual, excellent color, great quality. Definitely ordering some more table clothes, I really love this site everything I have ordered I am very satisfy with, and plan to make this my # 1 online party store..
I have found this site to be the best option for price and quickness of receiving your entire order.
Wonderful product. I have ordered 4 times all together. This company is great! The chair sashes are exactly as described and pictured.
The runners are very pretty - and good quality. Exceeded our expectation - will be a very pretty addition to our wedding reception table decor! Would purchase again!
We ordered chair covers and burlap sashes. There will be a great deal of ironing but it was exactly what we ordered. Ordering more today
I love these plates! Perfect for my decor and shipped fast! Can't wait to buy from eFavorMart again!
I recently ordered three sets of apothecary jars, at first I was hesitant but decided to give it a try. They were delivered quickly and I am impressed with the quality! Will definitely order again!
The shipment arrived way before it was even due. I appreciated the quick service! I purchased satin for my daughter's wedding. It was perfect! It is so beautiful and was packaged well.
By far the worse phone customer service. Order an item, item was shipped with restriction on it as it could only be held at a UPS hub. THe hub had reduced hours making it hard to get package. Phone rep had no manners and was rude would not let me get a word in. The phone rep put package on hold and would not reverse what she did. There prices might be good but think twice.
Bought an assortment of the white foam flowers as well as the gold foil. They're beautiful! Every one was in excellent shape, and easy to put together, great price...
Excellent room decor. Goes right with the scheme of thos in my apartment. I had a hard time finding a vase but I found something that did not require a lot of space. Thanks a million for helping me to decorate my apartment.
Good quality masks were delivered in the timeframe predicted. Excellent communication by the Company throughout the process. Highly Recommend as they deliver as promised!
Answer: I have ordered 4 times now. Exactly as pictured... even more beautiful in person.
Answer: I am not part of the company. But having ordered, and had delivered on time, numerous times, I can not figure out why people have a problem with this site? The quality was as described. I also ordered wedding supplies for the reception and had great raves over the products. So...?
Answer: Slow shipping time even when additional fees are paid for Expedited Shipping
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