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eFavorMart

3.6

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eFavorMart Reviews Summary

The company demonstrates a mixed reputation among customers. Positive feedback often highlights the affordability, product quality, and timely shipping, particularly for events and gatherings. However, significant concerns arise regarding customer service, especially related to order fulfillment, return policies, and communication challenges. Customers frequently report dissatisfaction with shipping delays, unexpected fees, and unhelpful responses from support staff. The sentiment reflects a divide, with some customers expressing loyalty and satisfaction, while others feel frustrated and misled, indicating a need for the company to improve its customer service practices and streamline return processes.

This summary is generated by AI, based on text from customer reviews

service
57
value
52
shipping
56
quality
50

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Accuracy of order
June 12, 2020

I was glad that my order was. Correct. I got the right color. And style I wanted. That was important and is at ant time I order. As you can see I am making a WREATH out of the coral wedding FAUX PEARL flowers I ordered. I'm still adding the more. I love the colors and pearls.

Date of experience: June 10, 2020
New Jersey
2 reviews
0 helpful votes
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Wonderful products
June 12, 2020

Definitely a five star I received my item's fairly quick and it was exactly what the picture show's will definitely do business with them again

Date of experience: June 10, 2020
Texas
1 review
0 helpful votes
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I was very well pleased! I will order again! The colors were exactly what I wanted. I also order the black and white stripe table runners. Love the fact that the material was very soft and to stiff to position.

Date of experience: June 10, 2020
Georgia
1 review
0 helpful votes
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100% satisfied great material. I ordered these for my daughters graduation party and they have turned out beautiful.

Date of experience: June 9, 2020
California
1 review
0 helpful votes
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Two Thumbs WAY UP
June 10, 2020

I ordered some artificial plants for my home. The items look fantastic, were shipped promptly, and were impeccably packaged. This was my first order with eFavorMart and won't be my last. A really great experience.

Date of experience: June 8, 2020
Maryland
1 review
0 helpful votes
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Stunning!
June 4, 2020

Color is Vibrant and Adorable! The fabric was easy to work with and I recommend it wholeheartedly to all that's interested.

Date of experience: June 4, 2020
Illinois
1 review
0 helpful votes
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Love these gloves! The gloves are priced well and the fit is perfect. The gloves arrived within days of placing my order. I am very satisfied with my purchase and will purchase again.

Date of experience: June 3, 2020
Indiana
1 review
0 helpful votes
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Speedy arrival as usual, excellent color, great quality. Definitely ordering some more table clothes, I really love this site everything I have ordered I am very satisfy with, and plan to make this my # 1 online party store..

Date of experience: June 2, 2020
Kentucky
1 review
0 helpful votes
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My go to
June 4, 2020

I have found this site to be the best option for price and quickness of receiving your entire order.

Date of experience: June 2, 2020
North Carolina
1 review
0 helpful votes
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Wonderful product. I have ordered 4 times all together. This company is great! The chair sashes are exactly as described and pictured.

Date of experience: June 1, 2020
Kansas
1 review
0 helpful votes
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Wonderful Product!
June 2, 2020

The runners are very pretty - and good quality. Exceeded our expectation - will be a very pretty addition to our wedding reception table decor! Would purchase again!

Date of experience: June 1, 2020
California
1 review
0 helpful votes
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We ordered chair covers and burlap sashes. There will be a great deal of ironing but it was exactly what we ordered. Ordering more today

Date of experience: May 31, 2020
Texas
2 reviews
0 helpful votes
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I love these plates! Perfect for my decor and shipped fast! Can't wait to buy from eFavorMart again!

Date of experience: May 31, 2020
Tennessee
1 review
0 helpful votes
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Glad I ordered...
May 31, 2020

I recently ordered three sets of apothecary jars, at first I was hesitant but decided to give it a try. They were delivered quickly and I am impressed with the quality! Will definitely order again!

Date of experience: May 30, 2020
Texas
1 review
0 helpful votes
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Great service!
May 31, 2020

The shipment arrived way before it was even due. I appreciated the quick service! I purchased satin for my daughter's wedding. It was perfect! It is so beautiful and was packaged well.

Date of experience: May 30, 2020
New York
3 reviews
7 helpful votes
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By far the worse phone customer service. Order an item, item was shipped with restriction on it as it could only be held at a UPS hub. THe hub had reduced hours making it hard to get package. Phone rep had no manners and was rude would not let me get a word in. The phone rep put package on hold and would not reverse what she did. There prices might be good but think twice.

Date of experience: May 28, 2020
South Dakota
1 review
0 helpful votes
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Very well
May 27, 2020

The stuff i ordered came on time and its what i expected. Very good company. I would pay from the company again

Date of experience: May 26, 2020
California
2 reviews
2 helpful votes
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Bought an assortment of the white foam flowers as well as the gold foil. They're beautiful! Every one was in excellent shape, and easy to put together, great price...

Date of experience: May 24, 2020
Tennessee
1 review
0 helpful votes
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Succulent Plant
May 24, 2020

Excellent room decor. Goes right with the scheme of thos in my apartment. I had a hard time finding a vase but I found something that did not require a lot of space. Thanks a million for helping me to decorate my apartment.

Date of experience: May 23, 2020
Illinois
1 review
0 helpful votes
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Good quality masks were delivered in the timeframe predicted. Excellent communication by the Company throughout the process. Highly Recommend as they deliver as promised!

Date of experience: May 20, 2020