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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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My flowers were delivered without a stand and the funeral home unfortunately didn't have another stand, so we laid them on a table. Not really what I wanted, but the flowers did the job.
Easy to order. Delivered on time and in good quality.
Order arrived as expected and the arrangement was beautiful.
The flowers were pretty I was told. However I had no idea I was dealing with a company that charged an extra fee becuz international. That should be stated ahead of time
The price of the flowers was not acceptable for the display of flowers sent to the funeral. My sister was there and was shocked at the size of the arrangement. What was delivered was a tiny vase and only a few flowers! Will never use this florist again, I am embarrassed of what was sent to the funeral!
I ordered an arrangement through the website. When I arrived at the wake I was mortified to see my name on a large arrangement that was not finished. The arrangement ( large floral spray) had no bordering greens making it look cheap and ridiculous. The florist used gave me a 30% refund for the error which was not nearly enough for the embarrassment alone.
The receiver will be able to plant the plant in her garden when the conditions allow.
Thank you! This order process was quick and easy. I was able to complete my selection and place my order quickly- and the delivery was on time and appreciated.
I was disappointed on the flowers recieved. Way smaller than what I imagine and not the way the picture looked on the website. These flowers were for a funeral of my aunt who was a Franciscan nun, mother superior so those flowers were viewed by quite a few people.
Very easy to place the order, received confirmation of order when promised and the arrangement was great.
I think you guys did a good and timely job. The arrangement was lovely, but it was supposed to be in a blue vase as the theme of the arrangement was a touch of blue with the contrasting blue and the white flowers. There were tiny blue flowers in the arrangement, but I screenshot the order and it was supposed to be in a blue vase. The family loved the arrangement and the nessage in the card was correct. I would definitely use your service again
Simple and convenient Smooth transaction Easy to complete
The process was Very convenient and they have beautiful flowers.
Very convenient beautiful flowers and easy
The transaction was smooth and the flowers were delivered as ordered. They were a bright spot during an emotional time. Thank you!
I had a very nice shopping experience.
Thank You,
Dominic
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members