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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Delivered as requested. The flowers were beautiful.
In this day and age I am disappointed that an image of the actual arrangement I sent could not be sent to me so I could see what it looked like.
Extremely good experience. The site was easy to use and the plant choice was excellent.
Plant was received, but not the plant I ordered. Was to be a peace Lilly
Although the flowers were beautiful it was not what I ordered.
It was quick easy and beautiful flowers
Fast, easy, on time delivery. I couldn't make it from Virginia to Florida for the service, but because of Echovita the peace Lilly I ordered for Tony's family did make it there.
My aunt passed away quite a distance from us and my mom wanted to send flowers. Echovita Carried the obituary with the details for the services and had pictured options of flowers to choose from, with prices. Couldn't have been easier. When we arrived for the services the flowers were there as pictured.
My order arrived late and it almost got left at the funeral home when we went to the cemetery. Arrangement was smaller than anticipated.
The floral arrangement never arrived at the funeral and it was too late to correct it. I did get my money back but that was not the issue. I dearly wanted flowers sent and it did not happen. Will not use this site ever again, MJ
The plant basket I ordered was a lot smaller in person than it was pictured on the website, especially for the price
Please add Debit card option. Great selection of arrangements.
I was told that the flowers did not look fresh or like the photo that advertises them.
Ordering online was very convenient and the process was user friendly. Thank you
The flowers were delivered on time and matched what we chose on the website. They were very beautiful and put together well. It was a good experience.
Overall Great experience. Flower arrangement was beautiful.
The site was easy to navigate and was attached to the funeral home website which made it a simple one stop shop in selecting an arrangement for my loved one.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members