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Echovita

3.7

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Echovita Reviews Summary

The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.

This summary is generated by AI, based on text from customer reviews

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160
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6

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7,937 reviews

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Missouri
1 review
0 helpful votes
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Out of town delivery
March 24, 2023

It was super-fast and easy. This worked perfectly for me to send and out of state delivery.

Date of experience: March 24, 2023
Georgia
1 review
0 helpful votes
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Flowers for Funeral
April 23, 2023

The flowers I ordered for my friends funeral did not match the picture of flowers I chose from. In the picture they had a glass vase and I ones that were delivered came in brown cardboard vase.

Echovita attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2023
Florida
1 review
0 helpful votes
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Happy
March 24, 2023

Very simple process and flowers were delivered on time and were beautiful. Were a little pricy but I knew that before I made the order.

Date of experience: March 24, 2023
Texas
1 review
0 helpful votes
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Funeral plant
April 23, 2023

The plant looked a little dead at the funeral place and small.
Like it needed water.

Date of experience: March 24, 2023
California
1 review
0 helpful votes
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Beautiful flowers
March 24, 2023

The plant selection was amazing, arrived on time, and was absolutely gorgeous!

Date of experience: March 24, 2023
Canada
1 review
0 helpful votes
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Funeral arrangement
April 22, 2023
Updated review

Site is very easy to navigate.
Arrangement looks beautiful on line, I pray it's as beautiful when I see it in person.
Was a bit disappointed when I saw it in person. For the cost it wasn't very big and it was mainly white flowers with a blue ribbon. I was expecting a lot more blue flowers for the Greek colors of blue and white.

Date of experience: March 23, 2023

Site is very easy to navigate
March 8, 2023
Previous review

Site is very easy to navigate.
Arrangement looks beautiful on line, I pray it's as beautiful when I see it in person

Date of experience: March 8, 2023
Oklahoma
2 reviews
0 helpful votes
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Roserambler
March 23, 2023

Easy to use. Glad to have the option of ordering flowers on the funeral home website.

Date of experience: March 23, 2023
Maryland
2 reviews
0 helpful votes
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Funeral arrangements
March 22, 2023

Beautiful flower arrangement arrived on time, with a card and were absolutely gorgeous.

Date of experience: March 22, 2023
Texas
1 review
0 helpful votes
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Flowers
March 22, 2023

Quick and Easy was a wonderful arraignment was told by family overwhelmed all others

Date of experience: March 22, 2023
Germany
1 review
0 helpful votes
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Much appreciated in every way
March 22, 2023

The ease in sending flowers and message, the comfort in knowing what we ordered was delivered and the follow-up by Echovita was appreciated.

Date of experience: March 22, 2023
Kenya
1 review
0 helpful votes
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Flowers
March 21, 2023

Flowers easily ordered. Flowers delivered on time according to date and place requested. The arrangement looked the same as what I ordered. My friend was very appreciative to receive this beautiful arrangement for her mom's celebration of life. Thank you!

Date of experience: March 21, 2023
North Carolina
1 review
0 helpful votes
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Order
March 21, 2023

I don't know about the experience because the flowers was delivered to a family and they have not responded

Date of experience: March 21, 2023
New York
1 review
0 helpful votes
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Review
March 21, 2023

Flowers were even delivered before I expected;thank you

Date of experience: March 21, 2023
New Jersey
1 review
0 helpful votes
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God Father Death
March 21, 2023

Flowers for my god father town was to far to order flowers close by.

Date of experience: March 21, 2023
Missouri
1 review
0 helpful votes
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Ease of order and delivered on time and as displayed. At great memorial to my lost friend

Date of experience: March 21, 2023
Minnesota
5 reviews
2 helpful votes
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Excellent service
March 21, 2023

Ordered a potted basket plant to be delivered to the church for a funeral. The order was fulfilled by a local HyVee grocery store floral department. They exceeded our expectations! The Diffenbachia plant they sent was larger and more "lush" than the one example shown on the Echovita website. It was gorgeous! Extremely pleased and would highly recommend.

Date of experience: March 20, 2023
Canada
1 review
0 helpful votes
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Made everything so simple!
March 21, 2023

Ordering flowers through echovita simplified everything!
When you are grieving the sudden loss of a family member, it is so much easier to have someone else do the work when all you have to do is choose!
Thank-you so much!

Date of experience: March 20, 2023
Minnesota
3 reviews
0 helpful votes
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Fabulous Service
March 21, 2023

Easy and lovely options. The plant and flowers were delivered on time to the venue with short notice. Very smooth transaction. I live 5 hours away so it was great to have such wonderful service.

Date of experience: March 20, 2023
Canada
1 review
0 helpful votes
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Je suis très satisfaite et sûrement je vais vous recommander à mes amis.

Date of experience: March 20, 2023
New York
1 review
0 helpful votes
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This was a very thoughtful way to make a very difficult task easier.

Date of experience: March 20, 2023