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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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The arrangement I ordered was beautiful and delivered in a timely fashion.
Elegant Selection with reasonable prices.satisfied customer
Elegant Selection with reasonable prices.
The floral arrangement was beautiful and arrived on time.
It was very easy and a very helpful way to order flowers for a funeral mass.
Very helpful. It beats calling up the florists in the area considering I live 200 miles away. Very easy to order the flowers and a nice selection to boot!
The flowers were delivered on time and they said they were beautiful
Was not present………………………………………………………………………………………………….
Flowers were beautiful and delivered on time very much appreciated during time of grief.
Fast response. Would like More details on the sizes of arrangements
Very user friendly
I did call to have card and funeral site message to be more personal and day Aunt__ instead of her full given name. The change was not made.
Not happy with the size of the basket compared to the picture shown.
It was easy to place the order for a floral display that was beautiful. Thank you for the efficiency, high quality, and reasonable price. My only challenge was understanding the process for writing a personalized message on the card.
Acceptable but nothing too special. Was easy enough to navigate and understand the website but you take a chance no guarantee how it will look etc
Was quick easy and done in no time the arrangement was lovely too
My experience was without any glitches or problems, but I really have no idea if the arrangement was or wasn't actually delivered to a church funeral. I attended the funeral and saw many arrangements packed into the back of the church, inside, but on a nice bench inside the entrance. I'm assuming the church did not want them on the alter. There were many lovely arrangements, but other than your confirmation that our arrangement was delivered, I know nothing. I'm guessing that the cards may have been collected and given to the family, but the family would not know which arrangement and eternity candle was from us. Do you write what the type of arrangement on the note to the family? Your part was a great experience, but next time, I will wait a week and send the flowers directly to my friend's home. No complaints. Very convenient. Easy to manage the website. My Echovita experience seems quite flawless. THANK YOU. I appreciate the experience I had.
Could not be with my sister for her birthday. She was so surprised with the beautiful flowers that were delivered to her door early in the day! Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members