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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Wasn't really to happy with the arrangement - it was much smaller than the original picture for $107.00 and it stated roses would be in the arrangement and there were only a few roses and other red flowers I think they were mums or other small flowers.
Efficient service for ordering. Hope delivery will be just as satisfactory. The flowers have been received and we're lovely. Many thanks!
Very easy and nice selection of products
Delivery was on time and displayed beautifully
Although we purchased flowers to be delivered to the funeral home at 8:30 am, they never arrived and I had to request a refund.
I didn't see the finished product, but family was comforted by it and it was delivered on time.
Great selection. Easy to order. Reasonable price. Easy to order.Delivered as requested.
I thought the flowers were being delivered on the day I placed the order. It worked out though, and I am not upset. Thank you.
Flowers were beautiful and delivered to the office on time.
We had a very informative and enjoyable wine tasting session. We purchased 3 bottles of wine to be sent to the states. The wine arrived even before we got back home. We can't wait to open it and enjoy it soon.
Flowers were drooping. Nice selection overall. But arrangement did not look fresh.
Arrangement was Beautiful, nor happy could not deliver to to funeral home.
Was looking to order flowers for my cousins funeral. Had no problem ordering thru this company
Out of town close family member past away and his funeral was held during the Easter weekend. My arrangement was delivered on time in my absence. I was impressed and relieved that my family was able to send a token of condolences without being present.
Section is Friday April 21st to talk with someone to help me
This site helped me in so many ways.
Having a "suggested" starting platform enabled me to get my feelings out.
It's great to have been able to add a photograph!
Flowers that were delivered were very much loved by grieving family members.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members