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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
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Very good selection and good prices
Easy ordering. My cousins said the flowers were beautiful! Thanks
My experience was great, everything went great. Thanks a lot.
Terrific fast Lovely plants in basket. Many choices of arrangements and plants of good price ranges.
The flowers were beautiful and the convenience of ordering them as great, all the information was provided already.
My shopping experience was easy. The price range for choices were good. The delivery was timely. The widow thought that the Tranquil Eden Basket was absolutely beautiful. I have shopped here before and would again.
I really thought doing this would be a lot harder than it was. The way this website is set up makes it easy to go through the process of doing an obituary for the first time step by step. I like that I was able to use my own words but really liked that there was guidelines to help me.
The delivery was timely and no issue there, but whoever created the arrangement did not make it as big as the picture I selected & paid for.
Easy to order and received in timely manner. They do not take returns and would not give me full credit for what did not fit!
Order was canceled the night before flowers were to be sent to a dear family friend's funeral. In all fairness, I discovered an email from two days earlier but I don't have the "band-width" to check my non-work email every day. They should have called me! Reason for the cancellation?: They couldn't locate a florist in the area. (Saddest thing I've read in a long time) It all worked out for the best though. I called one of several florists within a few miles of the mortuary directly and instead had them sent to the family's residence. The arrangement was $25.00 less then Echovia's site would have charged me and the custom design was far superior to any of the "select a picture " services. Always call a florist directly so you can get what you want, when you need it!
Too expensive customers should wait and order directly from the funeral home and not fall for your scam.
Ordered flowers for out of state funeral. They were beautiful and lasted 2 weeks. Echovita had all the information for ordering and delivery.
Ordered flowers for funeral. They emailed me telling me florist did not have what I requested and if I would approve alternative which I said was fine. Day of funeral I got an email stating they couldn't deliver to church and if I had a home address where they could deliver the arrangement. I told them to just cancel. I ordered several days before the funeral and this was so disappointing. Now it looks as though we didn't even recognize our loved ones death. Will never use this service and will tell anyone we know what happened.
Fast & easy, arrangement was on time, the flowers were great and person who received them said after a week, they still looked fresh.would highly recommend echovita..
I ordered flowers from this site and they delivered the arrangement 3 hours AFTER the service. I will never use them again….best to contact the florist directly. What a disappointment and misleading information as the site stated they had the times of the funeral. So….why would you deliver them 3 hours late?
I ordered flowers from your website to be delivered on the morning of the funeral. On Sunday I received an email from? Saying that the flowers had been delivered. Were they delivered on Saturday or Sunday (which was after the funeral). This was confusing,
Experience doesnt matter. Product was small over priced and wilted on edges of flowers. The service was great but whos going to complain about tge other stuff. Anna deserved more than that for 150.00 bucks.
I was very pleased with the spray - it looked exactly like the picture.
However, I never received a readable confirmation - it was a couple of pages of technical jargon.
These flowers were for my Aunt Billy. While aunt Billy was not a blood relative, she treated me as such. She supported my career as an artist, attended my shows, and was very kind. My Uncle Bob called the day after the funeral to thank me for the flowers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members