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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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My experience with ordering online and the delivery of my order was seamless! Thank you!
Was charged 10 dollars to light a candle and did not choose that option
Waste of money. Looks bad when it appears you didn't send flowers for funeral for a friend.
Flowers were delivered at the appropriate time and the arrangement was beautiful. Several days after the funeral they still made a nice bouquet in the house.
First time I have used this service for sending flowers and I must say it was easy and convenient.
I needed a very nice arrangement on very short notice. The process was simple, the flowers were beautiful and delivery was timed perfectly.
Don't know if peace plant was delivered. Would've like a confirmation email.
Experience was good and it was easy and convenient to order the flowers.
Ordering was fast and easy. Flowers were delivered on time and were lovely.
Was very easy to order but was not pleased with them it was very small for the price I paid and, the one blue flower was just shoved in the front. Was not worth the price I paid.
Easy to navigate website, excellent product description & photos
Because I waited until the day before the funeral, a florist was not located to fill order. I was contacted the day of funeral and advised a refund would be processed immediately. Very happy the company contacted me so quickly. Very easy to use. Shipping was free.
The ordering is quick and easy. The price is affordable. The delivery is on time! I love the on line service because it is quick and simple. I'm not that tech savvy, so I'm very satisfied that it doesn't take much time to send your request in.I've referred your company to my family members and my friends. I rate Echovita a 10+. Echovita is my go to for flower deliveries. Here I am, another satisfied customer to add to your reviews.
I felt relaxed and confident that the funeral flowers that I ordered would be taken care of. I ordered in plenty of time. Once at the funeral however, I was greatly upset to see that my order was not there. I felt terrible. I had wanted to let the bereaved family know that I cared so very much but instead was embarrassed as I apologized for my flowers not arriving. Later I was informed that hours after the funeral the flowers were delivered to the church. The grieving, exhausted spouse was then asked to drive a distance to pick up the arrangement. I felt so bad. I was sympathetically issued a refund from Echovita as I called and spoke with a representative. They were very nice but truthfully there's no way they can make up for failing me.
The delivery of flowers to the funeral home was done on time and was lovely, just as it was in the photo.
The flower basket for our daughter-in-law's grandmother's service was beautiful and was a large sized arrangement. We ordered the Gracious Lavender. There were more pink flowers in it, which is, actually what we wanted, so it was even more beautiful than the picture on the site.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ryan E.,
Your order was delivered to the first visitation service held on May 31. You were also sent a confirmation of delivery via email from Blooms Today, which you may have received in your spam folder. If you have any further questions or concerns regarding your order, please call Blooms Today directly at 1-800-522-8707, as stated on your order confirmation email. Thank you.