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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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The company asked for feedback before the flowers were delivered. That was alittle frustrating during a memorial. However, my sister said the flower plant was beautiful. So thank you very much!
The flowers were delivered on time. However the $90 arrangement shown looked like it should have been a $30-$40 arrangement. It looked cheap, and I was embarrassed.
I hate surveys especially those that force me to write stuff
Easy and convenient and flowers delivered were as expected. Lovely arrangement.
The website was synced with the funeral home, which eliminated having to search for a florist in the area.
This was an easy experience considering I ordered from the US to a funeral home in Canada. My only lament would be the total cost being so high. Eventually, people are going to stop sending flowers altogether for these events because it's just too darn expensive for flowers that die within a few days.
Easy and quick! Very satisfied with this service. And especially like that I received a follow-up email to confirm the order was delivered! Great customer service! Thank you!
Great service, beautiful bouquet. Timely delivery.
Very pleasant. The flowers I ordered were very nice and exactly what I needed for this occasion. It was easy and quick to get my order processed and delivered as desired.
Should have received some sort of confirmation regarding the delivery of the flowers. It was for a funeral that I could not attend. No way of knowing if they were delivered for not.
I would have liked to be able to add more flowers to the arrangement. The ones I really liked I would have gone larger. So I'm told I would have had to contact "Blooms Today" I did not realize that this website was using an out of state florist so will not be using it again and will use a local florist next time. I'm not sure how the obituary got on this site.
Hi Barbara R.,
Modifications can be made to orders, however, to do so, you must call Blooms Today directly at 1-800-522-8707, as indicated on your order confirmation email. Thank you.
The flowers were supposed to be delivered to the funeral site on the date of the funeral, but I did not get a notice that the flowers were delivered until a week AFTER the funeral, and there was no verification that it was actually delivered to the correct place.
Hi Jessica M.,
I contacted our partner Blooms Today about your order. Your order was delivered to the funeral home on June 15th at 12:39p.m., which was on time as scheduled. They also sent you a delivery confirmation via email on June 15th, which you may have received in your spam. Therefore, you did not get notice of delivery a week late, and your order was delivered to the address of the funeral home indicated on your receipt. Thank you.
Great service and prices. Thanks for making it so easy.
Convenient, reliable, and easy to use service. The family described the flower arrangement as beautiful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Wendy N.,
Please check your spam for a delivery confirmation email from Blooms Today. If you didn't receive one, please call Blooms Today directly at 1-800-522-8707. Thank you.