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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
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Order a large arrangment based on the style of flowers for a family funeral. When viewed at the funeral home the flowers were frail, wilted, unhealthly and the flower arrangements was to contain a 'BLUE' flower as in was within the name and flower arrangement purchase, there was no "BLUE' flower or any similar colour within the arrangement. Large arrangments should last at least 3 business days this was an embarrasement in what was received. I will not order and recommend this florist.
Hello
The flowers looked shriveled and frail, not what was pictured, where's the blue?
A great way to honor my good friend and convey my sympathies to her family.
It was easy to find a lovely flower arrangement and to have it delivered to my cousin's funeral. There was a problem with the order which was corrected easily by phone the next day.
Got notice that flowers were delivered to church more than a weel before service which is September 7
Have not received notification that trees were planted. Feeling scammed!
Hi Ann A.,
If you received a delivery confirmation already for your order and it was delivered too early, please call 1-800-522-8707. This phone number can also be found both on our website and on your receipt. The memorial trees have already been planted. You were sent a certificate from Agilla Pro, which may have been received in your spam. Thank you.
The process was so easy since they already have all the information of where to deliver and when the funeral was scheduled. Pictures of the flowers were sent to us by family and they looked exactly as they should have. I have had issues in the past with other companies- not looking like the pictures advertised. I was very pleasantly surprised! I would use this company again in the future!
The extra charge for un ordered and undelivered candle has been credited. So overall, except for size of bouquet, I am happy with our order.
We ordered flowers for our son in laws grandfathers funeral, specifically called out when they had to get to the church, and we have no idea whether they ever rec'd the flowers... We know for a fact; they were not there for the funeral.!~
Hi Patrick R.,
Did you check your spam to see if you received a delivery confirmation from Blooms Today? Have you tried calling 1-800-522-8707, which is the number provided on your receipt and on our website for flower orders?
It was very important to me that the flowers arrived at the service on time since I was unable to attend. The delivery time was perfect and I was told by family members that the flowers were beautiful!
Flowers were delivered in a timely manner and very beautiful
Thank you for sending on time and with care. Will return for more flowers from you
Floral arrangement exactly what I was expecting. Beautiful arrangement
I'd never heard of Echovita, but I took a risk. The plant was beautiful, and the recipient just loves it.
I placed my order in timely fashion from the funeral home website. I received a call from you all the morning of the service stating the flower order could not be fulfilled and asking for another address to send them to. I did not have one since this was held out of state so I cancelled the order. Disappointed I was unable to send my condolences that day. The order was refunded.
Easy to order online! Flowers were delivered without any problems! They looked beautiful!
Service was 11am to 1pm got email at 1:30 saying flowers were delivered. Since I'm in poor health I couldn't be at funeral service so I'm not sure if plant that I bought got there on time.
Hi Rachel Z.,
Sometimes it can even take 24 hours to receive your delivery confirmation email. The time the email is received is not when the order is delivered. The email itself should indicate the time the order was delivered. If the time of delivery is not indicated, please call 1-800-522-8707. If the order was delivered late, you will receive a refund. Thank you.
Ordered online an paid. Received message stating that those puticular flowers weren't available hr later. Funeral in 2 days on Sunday 2pm. I canceled an then reordered what was available. Paid again. Message me back next morning Sat said unable to complete my order again. Took me 1 an 1/2 weeks to get both my $107.00 each refunded back to account. I would not recommend this service. Highly disappointed.
Hi Bruce O.,
We're sorry to hear about your experience. As is standard with all online transactions, it can take up to 7 business days to receive your refund.
Selection good, easy to do on line but NO follow up email or text saying if the flowers were delivered. I still don't know if they were delivered to the funeral or not……
Hi Karen S.,
A delivery confirmation email is sent by Blooms Today. Please check your spam. If you didn't receive it, please call 1-800-522-8707. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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Hi Mirella D.,
This is your second review regarding the same order. If you are unhappy with the flower arrangement delivered, please call Blooms Today directly at 1-800-522-8707. Echovita is an obituary website, not a florist. Blooms Today is our partner who assigns each flower order to a local florist who is then responsible for preparing and delivering the arrangement. Thank you.