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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Flowers did not show up at the funeral home, send a message that they were delivered, however I was at the service the entire time and they were not there
I selected flowers from website and was notified that the arrangement was not available and would have to be substituted. I was never sent an email as to what the substitution was and flowers with our card were not sent to funeral. No refund was made. I need to track down what happened and request a full refund.
Shopping for these flowers was easy. I'm hoping that they are as beautiful, if not more, than the picture! Thank you.
Quick and easy but arrangement looked nothing like the picture on the website. Somewhat disappointed.
The flowers were not full at all and were an embarrassment to us. I was looking for a space to request a receipt. Plus there was no phone number available.
Hi Maura K.,
We're sorry to hear you are unhappy with your order delivered by the local florist. We sent you a receipt when you placed your order. Please check your spam. Also, on your receipt there is the phone number to call Blooms Today directly regarding your order, which is 1-800-522-8707. Their number is also shown multiple times on every flower page on our website. Thank you.
I was looking for a space to request a receipt.
I know it was the fault of the local florist, but the flowers were never delivered for the funeral.
Very convenient and user friendly process.
The family was very happy with the floral delivery - everything was lovely!
I was not able to attend the funeral but was told that the flowers were beautiful. The process was easy and I would use them again.
Easy and pleased with the options.
Product was delivered timely and looked great.
First time I ordered from Echovita. Website was easy to navigate and order was received fast. Will definitely order again!
I was confused on picking a delivery time because the event is nine days away, but the delivery options were within the next three days. I hope I selected correctly.
This company is selling candles and some gifts for Branchburg Funeral Home in Branchburg NJ ******* that are offered for FREE. They are committing fraud and are scamming people during their grieving process,
If you'd like to know more, please contact us at *******638.
You are being charged for services that may otherwise be free at most funeral home in NJ and in the USA
The arrangement was great, and the card was just as needed. Professional? Yes!
It was easy to order. The plant was nice. I wanted to upgrade the plants because more people wanted to go in on it but I never got a response.
My flowers were left outside on the steps to the Funeral home. I arrived early and carried them in myself
I had a very good experience. The selection process was simple and the selection was varied.
Thank you for making the choice and delivery options easy! The flowers were on time, and as far as the pictures tell me were fresh. Would've liked a couple more color options. I chose white because we didn't want peach/pinky ones or the patriotic red, white, and blue. Other than that, your service was great. Thank you for making it so easy to send from another state.
Easy to use would definitely recommend thank you for your hard work making sure my Uncle was remembered beautifully
It was very easy to make the order! The flowers arrived on time with the note I had choosen. I could not make it to the celebration of life, but my friend took a photo of the flowers and they look beauitiful!
Thank you for making this so stress free for me!
The flowers were absolutely beautiful! Just like the picture…. It was very easy to order and I trusted the entire process! Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Donna R.,
Our system shows that your order was fully refunded on August 10th. Considering it takes up to 7 business days to receive your refund, you have already received it. Thank you.