On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This was my first time using e-campus and the process was very simple and straight forward.
The 5% coupon promo didn't work. Even though it was marketed and heavily advertised
My package arrived on time and the process was easy and quick.
I sometimes cannot access my textbook. I would have to sign in through the order confirmation link then I can see it on my bookshelf. But if I use the app or try to sign in without going through the confirmation link it tells me I don't have access to my book. Which is frustrating because I would like to use the app and not the webpage.
My class offered an unbound copy of the book for $45. I ordered the full book and paid about $90. So I'll be eating ramen for the next couple weeks.
Product as described. It was shipped on time. Good service.
Arrived in great condition and sooner than the projected date.
The textbook is very easy to access! I wish that you could download it as a PDF though.
I received my book and am enjoying it in my classwork and assignments.
Exactly what I needed. Very easy. Great experience. Will use this service again
Been using ecampus for several years now and it saves me both time and money. Also helps there are options for ebooks which means I have access to my textbooks as long as I have an Internet connection.
Cheap prices and quick delivery. Great service and quality product
I'm super happy with how quickly the book came. Its was exactly on time! It's also in great condition for a rental. I saw a few highlighter marks here and there but nothing that is distracting.
Overall great experience especially for the price and the swiftness of the order.
Looks new. Get the book on time. Great book. A lot of useful information.
I received all my materials this time as opposed to my last order, which was delayed completely and I ended up barely passing the unit I had needed the book for. I was worried as I have always opted for eCampus for my books and didn't want another bad experience.
It was very very very very very very very very very very good.
My order was cancelled without my knowing. I received no notification of it, and didn't realize until I checked my banking transactions and saw the return.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Textbook Rentals Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Good morning,
Your order shipped on 01/27/25 and according to USPS tracking 92419901296026583263285750, was delivered on 02/01/25. There was no delay with this order, it was delivered to you before the original delivery date. Thank you for shopping at eCampus!