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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,523 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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No
March 2, 2025

No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No.

Date of experience: February 20, 2025
Kentucky
1 review
0 helpful votes
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Great!
March 2, 2025

Fast delivery. The book was in perfect shape and was a great price.

Date of experience: February 20, 2025
New York
1 review
0 helpful votes
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Simple process
March 2, 2025

Easy online ordering process. No problems. Prices are reasonable too.

Date of experience: February 20, 2025
Illinois
1 review
0 helpful votes
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It took me 2 weeks to receive the book, with a delay included.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2025
New York
1 review
0 helpful votes
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Used book
March 2, 2025

Book is in great condition. Glad I bought it instead of renting.

Date of experience: February 19, 2025
California
1 review
0 helpful votes
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Thanks good book
March 2, 2025

Received thanks its a great book i appreciate the fast delivery.

Date of experience: February 19, 2025
New York
1 review
0 helpful votes
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Great service
March 2, 2025

I got the textbook in I believe 2-3 days. No issues with shipping the product itself. 5/5.

Date of experience: February 19, 2025
New York
1 review
0 helpful votes
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A+
March 2, 2025

Placing order was fast and easy. Shipping to my residence was also fast.

Date of experience: February 19, 2025
New York
1 review
0 helpful votes
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Very efficient
March 1, 2025

Everything went well, I got my textbook right when I needed it it!

Date of experience: February 19, 2025
South Carolina
1 review
0 helpful votes
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Excellent
March 1, 2025

I was not able to find the books at this pricing and that shipped quickly except for here. Will definitely use again and again.

Date of experience: February 19, 2025
California
1 review
0 helpful votes
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Best book
March 1, 2025

Book came in good condition! Most definitely will buy another book in the future!

Date of experience: February 19, 2025
Wisconsin
1 review
0 helpful votes
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Fine
March 1, 2025

Could be easier to access, but it's fine. Right now I'm not really being given access though, trying to figure it out

Date of experience: February 19, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Indiana
1 review
0 helpful votes
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Book Purchase
March 1, 2025

Intended to make purchase initially, then found out it was rental so I had to pay more later for purchase. Could have purchased equivalent text elsewhere for less.

Date of experience: March 6, 2025
Virginia
1 review
0 helpful votes
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Great textbook!
March 1, 2025

Textbook arrived in great condition. The shipping was fast, too!

Date of experience: February 19, 2025
Wyoming
1 review
0 helpful votes
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Deceptive sale techniques. Purchased book that ended up being access code. Paid expedited shipping, which did not happen. Item received 18 days after order. Not the original book as ordered but rather a grossly overpriced access code that could have been delivered immediately at the time of purchase. Company waited just long enough for credit card company to process charges.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2025
Georgia
1 review
0 helpful votes
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Ordered and received the textbook I needed in a quick amount of time.

Date of experience: February 7, 2025
Texas
1 review
0 helpful votes
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Good!
February 28, 2025

Good! Great book really good company didn't wanna do a review but it's making so good book ig

Date of experience: February 18, 2025
California
1 review
0 helpful votes
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Price was a steal!
February 28, 2025

Affordable, thank you so much! Arrived on time and really good condition.

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Amazing prices
February 28, 2025

It was easy to look for the text book i was looking for and for a great price

Date of experience: March 4, 2025
Nevada
1 review
0 helpful votes
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Good
February 28, 2025

Good book, but why the heck are they separate/loose pages to be put on a binder instead of just a regular book?
For us college students, that is very inconvenient. Unhappy about that, but the quality and content information, is a 10/10. Since the "book" was on loose pages physically, I give it a 1/10. I don't like that.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2025