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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,509 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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July 23, 2025

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eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2025
GB
1 review
0 helpful votes
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Easy to find correct book
July 23, 2025

So easy to locate the book I needed. Will use again for other books

Date of experience: July 13, 2025
Massachusetts
1 review
0 helpful votes
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…..
July 23, 2025

……………………………………………………………………………………………….:::……::::::::

Date of experience: July 13, 2025
District of Columbia
1 review
0 helpful votes
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Quick shipping, some water damage
July 22, 2025

The book arrived quickly, and is mostly in good condition, but some pages at the front of the book have water damage. However, since this was advertised as a used book, I know I can't expect that it would have been in perfect condition.

Date of experience: July 12, 2025
Erin C. eCampus.com Rep
9 months ago

Thank you for choosing eCampus!

Pennsylvania
1 review
0 helpful votes
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Reasonable
July 21, 2025
Updated review

Saves money with rental over campus bookstore prices. Would use again

Date of experience: July 11, 2025

Easy and Reasonable
July 4, 2025
Previous review

Easy to search and reasonable rental prices. More cost effective than buying new!

Date of experience: June 23, 2025
Florida
1 review
0 helpful votes
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Terrific
July 21, 2025
Updated review

Was able to get all my textbooks for my upcoming course without breaking the budget. Will definitely be using again.

Date of experience: July 11, 2025

Wonderfully easy, with lots of different options to...
July 1, 2025
Previous review

Wonderfully easy, with lots of different options to choose from.

Date of experience: June 21, 2025
California
1 review
0 helpful votes
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Good
July 21, 2025

My experience was really good. Quick shipping and no flaws with the book

Date of experience: July 10, 2025
New York
1 review
0 helpful votes
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Great place to get a textbook
July 21, 2025

Happy with the service. Perfect for getting my textbook for my summer class at a reasonable price.

Date of experience: July 10, 2025
Erin C. eCampus.com Rep
9 months ago

Thank you for shopping with us! -eCampus

California
1 review
0 helpful votes
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Quick, easy, hassle free
July 20, 2025

Easy to order, recieve, and return. I ended up not needing it for the whole semseter after all and it was really to return.

Date of experience: August 12, 2024
New Mexico
2 reviews
0 helpful votes
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Great
July 20, 2025

Great buying experience. Good prices, and good conditions.

Date of experience: July 10, 2025
Michigan
1 review
0 helpful votes
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Email for customer service didn't work, but live chat with customer service was helpful

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2025
Florida
1 review
0 helpful votes
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Make them all e books please
July 20, 2025

Good but we prefer e book options vs tangible copies please :)

Date of experience: July 10, 2025
Erin C. eCampus.com Rep
9 months ago

Thank you for shopping at eCampus!

District of Columbia
1 review
0 helpful votes
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Overall satisfaction
July 20, 2025

Overall my experience has been fine. I appreciate that ecampus carries the book I needed.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2025
Texas
2 reviews
0 helpful votes
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Great company to rent your text books from.
July 19, 2025
Updated review

This is the second time I rented a text book from them. Both of them were like brand new - no highlighting, etc.

Date of experience: July 9, 2025

Great company to work with
July 5, 2025
Previous review

I had an issue and they worked with mel Great customer service,

Date of experience: June 10, 2025
Wisconsin
1 review
0 helpful votes
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My order got cancelled by the system
July 19, 2025
Updated review

I placed an order for the books I need for upcoming semester and the order some how got cancel because of fraud alert.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2025

Easy to process
July 19, 2025
Previous review

Easy to process

Date of experience: July 8, 2025
Florida
1 review
0 helpful votes
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The lively art
July 18, 2025

The book arrived on time and the process of ordering was very easy.

Date of experience: July 8, 2025
Texas
1 review
0 helpful votes
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Excellent Textbook Option
July 18, 2025
Updated review

Every book I've needed has been in stock and they are delivered quickly.

Date of experience: July 8, 2025

Quick and easy
March 11, 2025
Previous review

Quick and easy

Date of experience: February 28, 2025
Florida
1 review
0 helpful votes
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The book is good, but experience was definitely not.
July 18, 2025
Updated review

I paid extra to get the book delivered a certain day, I didn't get it that day and I didn't even get a refund for that extra shipping. I did contact someone of this and asked for a refund of that extra money I spent on shipping and I got no response.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2025

It takes way too long to ship and there's no option...
June 30, 2025
Previous review

It takes way too long to ship and there's no option to pick up. Overall disappointing.

Date of experience: June 20, 2025
Massachusetts
1 review
0 helpful votes
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Quick easy & cheap
July 17, 2025

I am so pleased to have the option to rent the book instead of buying it at full price

Date of experience: July 7, 2025
Florida
1 review
0 helpful votes
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Great book
July 17, 2025
Updated review

My experience was great. The book got here on time (before my class starts) and in great condition. I will definitely order from them again.

Date of experience: July 7, 2025

I like it, its good
July 3, 2025
Previous review

I like it, its good

Date of experience: June 23, 2025