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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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So easy to locate the book I needed. Will use again for other books
The book arrived quickly, and is mostly in good condition, but some pages at the front of the book have water damage. However, since this was advertised as a used book, I know I can't expect that it would have been in perfect condition.
Saves money with rental over campus bookstore prices. Would use again
Easy to search and reasonable rental prices. More cost effective than buying new!
Was able to get all my textbooks for my upcoming course without breaking the budget. Will definitely be using again.
Wonderfully easy, with lots of different options to choose from.
Happy with the service. Perfect for getting my textbook for my summer class at a reasonable price.
Thank you for shopping with us! -eCampus
Easy to order, recieve, and return. I ended up not needing it for the whole semseter after all and it was really to return.
Email for customer service didn't work, but live chat with customer service was helpful
Good but we prefer e book options vs tangible copies please :)
Thank you for shopping at eCampus!
Overall my experience has been fine. I appreciate that ecampus carries the book I needed.
This is the second time I rented a text book from them. Both of them were like brand new - no highlighting, etc.
I had an issue and they worked with mel Great customer service,
I placed an order for the books I need for upcoming semester and the order some how got cancel because of fraud alert.
The book arrived on time and the process of ordering was very easy.
Every book I've needed has been in stock and they are delivered quickly.
I paid extra to get the book delivered a certain day, I didn't get it that day and I didn't even get a refund for that extra shipping. I did contact someone of this and asked for a refund of that extra money I spent on shipping and I got no response.
It takes way too long to ship and there's no option to pick up. Overall disappointing.
I am so pleased to have the option to rent the book instead of buying it at full price
My experience was great. The book got here on time (before my class starts) and in great condition. I will definitely order from them again.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


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