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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,491 reviews

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Missouri
1 review
0 helpful votes
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Received books and services on time
August 31, 2025

I got the book when I needed too. Perfect for me. This service is good for your books.

Date of experience: August 20, 2025
Georgia
1 review
0 helpful votes
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Good experience
August 31, 2025

Good experience. No complaints from me. Nothing else to say

Date of experience: August 20, 2025
Texas
1 review
0 helpful votes
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Delivered this same book to the wrong address and still have not located it. I'm having to order it again with EXPENSIVE EXPEDITED shipping because my son needs it for school ASAP. The actual book that coincides with this practice workbook was delivered to my neighbor. Thank God he brought not to us!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2025
Connecticut
1 review
0 helpful votes
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Delivery was slow.
August 31, 2025

The textbooks I needed for law school were delivered a lot later than expected.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2024
Wisconsin
1 review
0 helpful votes
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Don't Shop online late at night!
August 30, 2025

Was disappointed that the shipping cost was not shown until the very end of the ordering process. I would probably have made this purchase from another seller with a lower shipping fee if it hadn't been so late at night and I wanted to get the book ordered. But in all other aspects, I was content with the purchase.

Date of experience: August 3, 2025
Erin C. — eCampus.com Rep
7 months ago

Thank you for shopping at eCampus!

California
1 review
0 helpful votes
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Fast and Easy
August 30, 2025
Updated review

Super easy to order, prices are decent but textbooks are so expensive!

Date of experience: August 20, 2025

Fast and Easy
February 9, 2025
Previous review

I have purchased and rented from eCampus. Although there aren't as many options for renting, the experience has been pleasant overall.

Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
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Easy to use
August 30, 2025
Updated review

Great experience. No problems to report. I would use ecampus again.

Date of experience: August 20, 2025

Great
March 31, 2025
Previous review

Great experience. Book arrived quickly and in good condition.

Date of experience: March 20, 2025
Tennessee
1 review
0 helpful votes
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N/a
August 30, 2025

This was the cheapest option for the textbook I needed, and it came in a timely manner.

Date of experience: August 20, 2025
Arizona
1 review
0 helpful votes
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I'm very thankful I found Ecampus!
August 30, 2025
Updated review

I'm very pleased with my purchase from Ecampus. This is our first order and I will be back when looking for texts! I scoured the internet for a good price and Ecampus was the best. I got a nice coupon which sealed the deal. My book came pretty quickly and in nice shape. Thank you for a great experience!

Date of experience: August 20, 2025

I'm so glad you had the book we needed and at a great...
August 15, 2025
Previous review

I'm so glad you had the book we needed and at a great price, the best price I could find. I also appreciate the coupon which also helped a little and got me to make my decision. Great service.

Date of experience: August 5, 2025
Illinois
1 review
0 helpful votes
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Discount Codes Don't Work
August 30, 2025

I ordered a rental textbook that said it was specifically a rental edition, but wouldn't let me use the discount code ECRENTAL on my total. It then told me to use the ECAMPUS discount, but said that wasn't valid either and didn't take any discounts off my total like it should have.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2025
Missouri
1 review
0 helpful votes
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My order was canceled for no reason
August 30, 2025

I needed my textbook before classes started and I ordered from this site in advance. Right as the semester started I received an email that my order was canceled (no reason given?) Now I'm without a book.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2025
Michigan
1 review
0 helpful votes
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Great
August 30, 2025

I am glad I was able to find and place an order for this book. I am happy.

Date of experience: August 20, 2025
New York
1 review
0 helpful votes
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Great and easy access
August 30, 2025
Updated review

An accessible website with accurate descriptions that are factual and helpful. The range of options for most/all books is great, as well as the diversity of purchase or rental including the options for short term, quarterly and semester-long rental.

Date of experience: August 20, 2025

Greatly accessible and user friendly
January 10, 2025
Previous review

Greatly accessible and user friendly

Date of experience: December 31, 2024
Washington
1 review
0 helpful votes
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Found what I needed
August 30, 2025
Updated review

Site was easy to navigate, found exactly what I needed. Great price and easy checkout process. I was informed of the shipment and arrival of my purchase at every step.

Date of experience: August 19, 2025

Would not allow me to use my SUBSCRIBE5 coupon
August 12, 2025
Previous review

Would not allow me to use my SUBSCRIBE5 coupon.

Date of experience: August 2, 2025
Arkansas
1 review
0 helpful votes
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Easy to use
August 30, 2025
Updated review

The site was easy to navigate and had multiple selection for renting.

Date of experience: August 19, 2025

It was super easy to setup the account and order the...
August 13, 2025
Previous review

It was super easy to setup the account and order the book I needed for a class. Glad to be able to rent it!

Date of experience: August 2, 2025
Arkansas
1 review
0 helpful votes
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Easy
August 30, 2025

Process is easy, delivery on time. Good service. No complaints.

Date of experience: January 19, 2017
Texas
1 review
0 helpful votes
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It was an average experience got what i needed and no refund for returning early

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2025
Michigan
1 review
0 helpful votes
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Received
August 30, 2025

I received the item in a timely manner with no complications.

Date of experience: August 19, 2025
District of Columbia
1 review
0 helpful votes
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Good textbook
August 30, 2025

Fast and quick service and they work with you when you need to return a book early.

Date of experience: August 19, 2025
Ohio
1 review
0 helpful votes
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Easy process and quite affordable
August 29, 2025

I have purchased books for college and CCP classes- all easy to search up and had great options of format to purchase. I was also able to earn credit for "buying back" my old books from those classes as well as other books from HS easily and free of shipping charge. Highly recommend!

Date of experience: August 19, 2025