eCampus.comReviews 6,535

Easy and fast... to the point with no delays...! Thanks

Shopping on this site was very easy. An had what I needed in stock

Cheapest around to rent and delivery time was fast.

No complaints, it was good timing and it was the right book

Fast easy and cheaper than my college bookstore for a new book.

Let me state right off that ecampus is not truthful about their shipping policy and needs to update the amount of time it takes. I fully understand how COVID has affected life as we have known it, including all business's and shipping, but a blanket statement like" please be aware that COVID has affected the length of time for order processing and shipping.", quite honestly does not cut it anymore. Ecampus has never been known to get their books out to students in a timely manner so why do they continue with the current policy of 2 days to get the order ready and and average of 6 days to get the merchandise to the customer? My current order had only a shipping label made (from both DHL and USPS tracking), had not been processed and no shipping company had picked it up yet after 6 business days. Yet the order online stated that it had been shipped, the day after I ordered. Very simply a lie. When I inquired about the delay in processing/shipping all I got was a canned reply that the order had shipped via DHL Global Mail, DHL tracking does show that it was received by DHL, a full 6 business days after ordering. Remember 2 days to process? Because it took ecampus 6 days to process and get to DHL even after selecting and paying for "expedited" shipping. Now we will see how much longer that the promised "expedited" shipping takes?

So ecampus here is a small business tip from an elder, for you. It's called under promising and over delivering instead of over promising and under delivering. Example: you over promise your processing and shipping as approximately 8 days total, when in fact it is now averaging, let's say, double that at 16 days. It has taken twice as long as your stated policy. Do you think that this will make your customers happy, ecampus? Do you care if your customers are happy, ecampus? So why not try under promising your processing/shipping policy instead? If you think current conditions are going to affect your policy…change it! If, after researching how long the average takes is indeed 8 days, try changing your policy to read that it will take an average of 16 days for your product to arrive to the customer. If after doing this it only takes 8 days to arrive how do you think this would make your customers feel? Happy that it arrived early or unhappy about it? Please ecampus, consider trying something different with your outdated processing and shipping policy and start making your customers happy campers about doing business with you.

Great price! Fast shipping! Much cheaper than the school's online bookstore.

I am so excited to find my textbooks for a fraction of the price at the campus bookstore. The books look almost like new.

Had a class that required us to get a new book last minute. This book arrived fast.

I received 2 brand new books in amazing condition, and they arrived quickly. Within a week!

Easy, quick, cheap, Product arrived quickly, and in decent condition

It went well. Thank you. I received it on time when it said I would receive it and no problems.

The ability to use a coupon was super helpful and why I chose to shop here.

I received a rental with an already used code that I needed.

Super user friendly! Also very reasonably priced. Would recommend for anyone looking for textbooks.

Book is in great condition, delivery time was quick.

Able to rent for a decent price, and received within the 10 day range. Would've liked to track the package.

The site in general is easy to navigate. I have sold books through eCampus and this time I bought some. Fast shipping, good communicating updates via email.

I got what I needed quickly and easily and it was cheaper than amazon.

Excellent! I am very happy with the experience the book came in very good condition I am planning to continue requesting books from this site. Thank you very much