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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Slow website but great price. Got the book in time to read up and get past all the quizzes for my Psych Class
I was not able to track my delivery but it arrived in wonderful condition in a appropriate time frame.
Great, book is in excellent condition. It was easy to order and the book was delivered fast.
I was very pleased with the ease of navigating and purchasing.
I received my book in good condition and it is brand new like it says.
Paid expedited shipping for the books to be delivered 5 days late
My book came in perfect timing and condition. Can't wait to put it to good use.
Easy to find books, great rental price, books in good shape except for highlighting
Stuff happened I got the book thank you what do I have to make it a bucha characters
Quick rental. Quick delivery. I am planning on Renton or purchasing books in the future for College.
Thank you for choosing eCampus!
I purchased a book and discovered when I got it that I had ordered the wrong book. It says I can return it within 30 days and when I called the number provided on the label for returns they have told me they are not able to help me and have given me an email address to contact instead. I have attempted to request a return through that email address with no response. Very frustrating and I will not be purchasing from eCampus again. Be aware!
Easy, wow. The item was delivered Fast. Will do business with eCampus again.
Great resource for finding used textbooks when new isn't necessary or required
I spoke with an agent online and it didn't go too well. I told her I would be returning the book and did. The page gave every indication that I was buying an e-book.
Thank you for choosing eCampus!
Yes, I received my Book, but I didn't buy the rental option, I bought a book that was sold to me used, not new, at a price of $163, an expensive price, which means that the book is my property. Thanks! All very good thanks
Thank you for choosing eCampus!
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for choosing eCampus!