Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eCampus.com

eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey stargrey stargrey stargrey stargrey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,521 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Sean K.
Unfollow Sean K.
Share Review
Report Review

Great Product for my Class
September 5, 2024

Slow website but great price. Got the book in time to read up and get past all the quizzes for my Psych Class

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2024
Wyoming
1 review
0 helpful votes
Follow Alicia A.
Unfollow Alicia A.
Share Review
Report Review

Mostly satisfied
September 5, 2024

I was not able to track my delivery but it arrived in wonderful condition in a appropriate time frame.

Date of experience: August 26, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

Minnesota
1 review
0 helpful votes
Follow Elieth Q.
Unfollow Elieth Q.
Share Review
Report Review

Population based Book.
September 5, 2024

Great, book is in excellent condition. It was easy to order and the book was delivered fast.

Date of experience: August 26, 2024
California
1 review
0 helpful votes
Follow Arthur X.
Unfollow Arthur X.
Share Review
Report Review

Easy process and delivered on time.
September 5, 2024

I was very pleased with the ease of navigating and purchasing.

Date of experience: August 25, 2024
Texas
1 review
0 helpful votes
Follow Susana O.
Unfollow Susana O.
Share Review
Report Review

Book for Middle school
September 4, 2024

I received my book in good condition and it is brand new like it says.

Date of experience: August 24, 2024
Montana
1 review
0 helpful votes
Follow Matthew E.
Unfollow Matthew E.
Share Review
Report Review

Underwhelming
September 3, 2024

Paid expedited shipping for the books to be delivered 5 days late

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2024
South Carolina
1 review
0 helpful votes
Follow Taylor B.
Unfollow Taylor B.
Share Review
Report Review

Nursing pharmacology
September 3, 2024

My book came in perfect timing and condition. Can't wait to put it to good use.

Date of experience: August 23, 2024
Georgia
1 review
0 helpful votes
Follow Marcus K.
Unfollow Marcus K.
Share Review
Report Review

Na
September 2, 2024

Nathhchukkhiookbbxtt nnjjcttyh. Ghhhh bbc. Hi jikoohffghj

Date of experience: August 23, 2024
California
1 review
0 helpful votes
Follow isabel Y.
Unfollow isabel Y.
Share Review
Report Review

Easy to find books, great rental price, books in good shape except for highlighting

Date of experience: August 23, 2024
North Carolina
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

Grrr
September 2, 2024

Stuff happened I got the book thank you what do I have to make it a bucha characters

Date of experience: August 23, 2024
New York
1 review
0 helpful votes
Follow Ashley R.
Unfollow Ashley R.
Share Review
Report Review

Great satisfaction
September 2, 2024

Quick rental. Quick delivery. I am planning on Renton or purchasing books in the future for College.

Date of experience: August 23, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

Alabama
1 review
0 helpful votes
Follow Sarah V.
Unfollow Sarah V.
Share Review
Report Review

.
September 2, 2024

It was a good experience. The delivery was fast. Overall it was good.

Date of experience: August 23, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback! -eCampus

North Carolina
1 review
0 helpful votes
Follow Paige T.
Unfollow Paige T.
Share Review
Report Review

Good book
September 2, 2024

Quick delivery and book in good quality. No highlights or writing inside

Date of experience: August 23, 2024
California
1 review
0 helpful votes
Follow Abby R.
Unfollow Abby R.
Share Review
Report Review

Buyer beware!
September 2, 2024

I purchased a book and discovered when I got it that I had ordered the wrong book. It says I can return it within 30 days and when I called the number provided on the label for returns they have told me they are not able to help me and have given me an email address to contact instead. I have attempted to request a return through that email address with no response. Very frustrating and I will not be purchasing from eCampus again. Be aware!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 23, 2024
Georgia
1 review
0 helpful votes
Follow Thomas R.
Unfollow Thomas R.
Share Review
Report Review

Fantastic
September 2, 2024

Fast shipping, products just as described, and great value

Date of experience: August 22, 2024
Idaho
2 reviews
0 helpful votes
Follow Clark T.
Unfollow Clark T.
Share Review
Report Review

Easy, wow..
September 1, 2024

Easy, wow. The item was delivered Fast. Will do business with eCampus again.

Date of experience: August 22, 2024
Colorado
3 reviews
0 helpful votes
Follow Sir P.
Unfollow Sir P.
Share Review
Report Review

Great resource
September 1, 2024

Great resource for finding used textbooks when new isn't necessary or required

Date of experience: August 22, 2024
Georgia
1 review
0 helpful votes
Follow Jessica J.
Unfollow Jessica J.
Share Review
Report Review

I spoke with an agent online and it didn't go too well. I told her I would be returning the book and did. The page gave every indication that I was buying an e-book.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2024
Vermont
1 review
0 helpful votes
Follow Erik P.
Unfollow Erik P.
Share Review
Report Review

Solid service!
August 31, 2024

The entire transaction worked out without any problem or issue.

Date of experience: August 21, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

Ohio
1 review
0 helpful votes
Follow Arquimedes F.
Unfollow Arquimedes F.
Share Review
Report Review

Thanks
August 31, 2024

Yes, I received my Book, but I didn't buy the rental option, I bought a book that was sold to me used, not new, at a price of $163, an expensive price, which means that the book is my property. Thanks! All very good thanks

Date of experience: August 21, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!