eCampus.comReviews 6,588

All of my books arrived earlier than predicted. I ordered these books because I prefer to have the actual textbook, rather than the digital copy.

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E-campus books shipped my book days later than promised, shipped it via 3-4 day ground, rather than next day air, for which I paid $39.99, and customer support could not tell me where my package was at any time. In the end, I had to call UPS, have them locate my package, arrange for them to hold the package at a local warehouse, then drive to the warehouse to pick up the package.

It was a hustle free transaction, correct item arrived at the expected date

My experience with eCampus wasn't bad. I was afraid of it being a scam but it wasn't. I even searched it on Reddit. Got my book at a great price though, I'm happy.

I never received my book and their customer service said they didn't have it in stock and would have to order it from the publisher even though it said the estimated delivery would be 5-7 business days.

Ordered it came on time paid good price will do again in the future

I paid for a little quicker delivery but it still came in a timely fashion. The textbook is in perfect condition. Thanks!

I liked how you guys sent me emails knowing about my delivery and every step till the final destination it keeps my confidence up when it comes to paying and the overall prices for college textbooks are great cheap and affordable

I'm a little confused because I specifically chose the rental option, yet the text books I received are new. One of the books came in shrink wrap, and it indicated that if I was to write in it it would not be returnable. I rented the paper version so that I could highlight and take notes in the text as needed. This survey also asked me to "rate my purchase", but the receipt I was emailed does indeed indicate that both books were rentals. If someone could please reach out to me to clarify the issue that would be most appreciated.

Good wish shipping was faster book arrived in good condition considering it is a rental

When I first made my rental order I realized that I could purchase them online instead so I attempted to cancel my order 30min after my initial purchase. I was told that I couldn't because it was already being processed but I could return them before my rental date for a partial refund. Alright. Cool. So I waited for them to arrive. The only issue is that I ordered August 29th and it's currently September 16th. It's been over two months and there's been no signs from the tracking code since August 23rd. It's simply outrageous.

Great! Prompt, great condition, perfect experience for a rental

I thought they did well, although shipping time could have been faster.

I was charged $157 for a $90 book - eCampus charged my card the wrong amount and then would not refund the correct amount. I had to file a dispute with my card provider.

Good experience a little high but it's okay just needed the book for a couple months.

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It has been a bad experience. Had to cancel my order because you guys did not have the book in stock. I also had drop my class because of this. No one is emailing me back about getting my money back since I canceled my order.

Great delivery service and was able to get this book in time for school

Never got book. Still waiting on refund. Reached out three times