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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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Shipping took over a week since I originally ordered the books. The box was damaged and torn when it arrived and a book was pretty severely damaged. There was good service in correcting it and they reassured me I would not be penalized for the book's poor condition upon returning
The whole experience was quick and easy despite snow storm. Book looked almost new
Quick and easy process to find & rent the book you are looking for
Easy- had a book I couldn't find, very low price, and I just return when the course is over
Very easy to use and helpful if I have questions, I got my book in a day for my online textbook and it's very straightforward and easy to use
Check out was easy. My books showed up to my apartment quick and they were in good condition no ripped pages or anything like that
Ordering was easy however shipping took longer than expected unless you want to pay for expedited shipping. Chegg ships quickker.
Very good service. I like their service and selections. Thanks.
Paid extra to get book in 3-4 days and it took over a week. And tracking could not find book unitl it showed on door step.
Thank you for your feedback and for shopping with us! -eCampus
Shopping was fine, but checking out was frustrating and miserable! I couldn't checkout without an account and the "Sign Up" for an account wasn't hot. The Helpdesk tried to help, but was not successful. After 45 minutes I was able to start over and order my book. I will not be using eCampus again or recommending your service.
Brilliant. It gave me options to evaluate my expenses for textbook rentals or purchases during my college experience. Some books they have and some don't but very beneficial to scan through or check the status of availability. Price wise was exceptionally reasonable.
Book arrived nearly 3 days later than shipping time promised on website. Unacceptable.
This site is a fantastic and effortless way to get your books.
This order was a mistake, is there a return label so I can send it back. If theres any chance of getting some of my miney back it would be appreciated. Thank you
Thank you for shopping at eCampus!
Quick ordering
Arrived really fast
Service was much faster than expected book arrived in great shape.
Thank you for shopping with us! -eCampus
Good pricing for the textbook I needed and delivered in timely manner
Thank you for your feedback! -eCampus
Ordered book and it took forever for the order to be fulfilled.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for shopping with us! -eCampus