Everything But The HouseReviews 793

AVOID LIKE THE PLAGUE! They sold me a car that they didn't have a clear title for. After they got my payment they told me they had a problem and it should be cleared up quickly. Then they dumped it on the estate executor and pretty much were no help. Finally after I agreed to give it a month I called and he had done nothing to get the title cleared through the attorneys. Ask for money back and you wait for 14 days 10 business days to get your money. So that's 2 and a half months wasted because of their utter incompetence. When you talk to a service person they either try to paint pictures of Unicorns and Rainbows or get snippy. They are pretty much worthless in solving actual issues in a responsive manner. I think they are like teenagers. If you order from them expect exorbitantly high cost. They wrapped a pottery lot in paper and broke 2/3's of the items. I had ok luck with local buys but they stopped doing that when they moved their business model to screwing you on shipping. All in all I would not do business with these shady people anymore.

I sold a large collection of rocks & minerals with EBTH. I dropped my items off at their warehouse meticulously packed and ready to ship, as I was aware that their current (unnecessary and inconvenient) business plan is to ship all items to their main warehouse in Cincinnati, OH to be photographed and re-packaged before the sale. When I dropped my items off, they took the specimens out of their boxes, removed the padding, threw them in ziplock bags, wrapped them in a piece of packing paper, and shipped them to their main warehouse. Needless to say, many of the mineral specimens broke during the process. Weeks later, when they finally posted pictures of my specimens on their website, I noticed large chunks of my specimens missing in many of the listings. When the specimens arrived in Cincinnati broken, instead of taking accountability for their actions and contacting me, they simply threw away the smaller half of each broken specimen and pretended that nothing happened. When confronted, they refused any fault and said that is how the specimens arrived. DO NOT trust EBTH with your belongings. They are con artists through and through.

Dont trust this company. They all lie to you. They take Your items from your home than come back and say they never took items. They steal your items Look at all their review everyone basic show they lie and steal your items and than when you call them on it they say that your a liar and they refuse to do anything to deal with you than. They dont return calls they break items also and dont reimburse you. Run from this company. They will rob you blind.

I have purchased from this auction site about 4 time, I noticed that for small items that sold at a price of $50 for Kalimba Thumb piano Lyres all hand made African instruments that are about 2 LBS with packaging, the shipping charge for 3 day ground was $30.35. I watched an auction for a Anvil that must have been 150 LBS with hammers and the shipping estimate was by weight less than the instruments. I watch an auction for a copper fire pit, and the shipping estimate was $397 to ship to Los Angeles. The cost to ship ear rings VS. a record player by weight should not be respectively $24 for the ear rings, and $58.17 for the record player. They charge 40% of the sale price to post the items for you. It is a convient service if you have a whole estate to liquidate. This is not what it appears to be of the face of it and the spirit of the deal.

I have purchased several items locally from EBTH and I was very pleased with the results. I will not buy anything that has to be shipped any more because the shipping costs were much higher than quoted. I also had a problem with my last local purchase. I won two lamps and they were a very good price, however I was not notified about the pickup location or time. Fortunately I was able to contact someone (not locally) and I was able to pick up the lamps at the warehouse for an extra $20. I can not take that chance again. So... beware!

I have purchased quite a few items through EBTH. Although the website is very well designed and attractive, the professional photos often beautify the item and show the item from angles that hides flaws. The descriptions often miss critical condition cues like cracks can be called scratches, chip on antique lamp is not included in the description but as a second hand item should be assumed (words of the customer service representative). The customer service representatives were very polite in their refusal to refund me what I consider the omission in the description. A representative named Kim E was truly sorry to disagree with me regarding the methods of describing items and there was nothing she could do to console me. Another thing: read really really well if you decide to retract your bid. I used my cell phone to bid on one of the items while shopping and instead of 141$ bid I put 1141$ bid. I was the winning bidder with $525 purchase I was ready to pay only $141 for. The representative refused to listen to me and accept the mistake. They would not offer this item to the second best bidder or accept returns. So, in my opinion shop at this auction house on your own. I would not ever put this EBTH on the same level as Ebay. Customer service and return policy at Ebay is a moon away from this wannabe.

When I first became acquainted with EBTH, I found some great deals that could be picked up with little hassle. Then the company began sending anything they considered valuable to Blue Ash so they could gouge everyone on shipping. So now I eliminate anything with forced shipping from my favorites list ad refuse to bid on those items. If enough people employed the same strategy, I am fairly certain that EBTH would have to change their policy back. Right now the discount is ruined.

To PayPal:
Thank You'
EBTH is an online estate sale auction company that we landed on haphazardly. Titled, "Own a piece of the Fox Theatre, one of Atlanta's most iconic landmarks. From rugs to ornaments to collectibles. Some of the pieces date back to the Fox's original decor." This item, one of several misidentified or incorrectly described, we purchased with our PayPal card, was not from the Fox Theatre. A ticket tied to chairs, "Taken from the Roxy.," a lesser venue. I paid to have the lots picked up, 10 hour drive time, $100 gas. I inspected the items immediately upon arrival. This is not the only lot that was not as described. We wrote EBTH over a week ago, asking for a full refund and cost of the pick up and return shipping. We agree with the 100 plus abysmal reviews reviews on just one site that this is a slipshod, exploitative or fraudulent enterprise that should be shutdown. Many people have been hurt.

Seems like nobody ever takes the time to leave a review unless it's bad these days. I've come here to do the opposite. Changing the world one review at a time, and hoping others will follow suit, by taking time to submit good reviews for good transactions.

I won a large lot online, there were no hidden fees, I paid exactly what I was quoted for shipping. I paid the same night I won my auction, it was shipped and arrived very quickly- in just a few days time! It was packaged very safely & securely, they did a great job, nothing was broken, all my assorted toy pieces shown in the lot were there, with maybe a few extras I couldn't make out in the photos.

I would recommend this website to family & friends... but don't too many of you take my word, that way I can keep some of the deals to myself ;)

I have used EBTH many times now, and am always impressed by the variety of items that can be found in the auctions. The shipping costs are quite high, which results in my not bidding on some items. But for someone who is "homebound", the convenience of not having to drive all over hoping to find unique items is a plus. This is a great site, especially if you are able to pick up items in person, or figure in the cost of shipping when bidding.

I could not be more pleased with the process, staff, and results. From engagement with the sales person to cleaning out the house, and watching the auction, and resulting in cash in the bank for my mom and a house ready to market. The EBTH team was friendly, professional, and keenly competent at their jobs. The few hiccups along the way were handled expertly by their customer service. I would not hesitate to use them again, and highly recommend them to anyone in need of assistance with dissolution of an estate.