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Ebay CAReviews 80

1.8

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Ebay CA Reviews Summary

Ebay CA has a rating of 1.8 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ebay CA most frequently mention and customer service. Ebay CA ranks 540th among Marketplace sites.

service
23
value
23
shipping
19
returns
14
quality
16

We monitor reviews for authenticity

Canada
1 review
2 helpful votes
Follow nehemiah m.
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Seller sent wrong Item, then deleted return policy, all ebay said was I didn't contact them in 30 days yet I was in contact with this seller for days and they saw all the communications.
I left a review about the issue and ebay removed it. So apparently on sellers matter to them because they pay google and the buyer, you're on you own. So disappointed, I believed in ebay all this time, but I think its time now to join my friends on amazon... Ebay will be now used as last resort.
Ebay doesn't put the guaranteed buyer protection 30 day limit of the front front page. It's hidden somewhere and to get to it, you have to call and they take you through 4-7 steps to find this record.
Just be careful when buying expensive items, or just avoid ebay if you can.

Date of experience: June 27, 2018
Canada
1 review
2 helpful votes
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VOICE MAIL
May 15, 2018

WHY CAN'T I TALK TO A LIVE PERSON IN STEAD OF VOICE MAIL EVERY TIME I PHONE I GET VOICE MAIL AND WHEN I FOLLOW INSTRUCTION OF THE VOICE MAIL

Date of experience: May 15, 2018
Canada
1 review
0 helpful votes
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Unbelievable rip off
March 17, 2018

1. First of all i registered and when i went to log in a different user name came up with my email address. 2. i attempted to make a bid several times and on each occasion i got a message that i had exceeded my maximum number of allowed bids yet i had no registered bids(i think that maybe my bids were just less than they wanted)3. The majority of canadian ebay items were from the us so no bargain there 4. Items cost more than in the store and refurbished items were listed even higher than new items in the store basically... ebay.ca is just garbage

Date of experience: March 16, 2018
Canada
2 reviews
7 helpful votes
Follow igor r.
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I purchased ring on ebay.ca paid $400USD with shipment. Seller vandpjewelryinc sent order without request for signature upon delivery. SHipmet was marked as delivers but I never got it. Post office can not email proof of delivery as no signature was requested. I filed complain and ebay sided seller. Next is even worst, when I submitted feedback they removed it. Customers are unprotected and they never will know problems and issues ebay is hiding from them.

Date of experience: February 27, 2018
Rita B.
Canada
1 review
5 helpful votes
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If I could put no stars i would. Used E bay for the first time to buy a poster. Was senet an e mail stating I bought a $400 dollar chair. Three days on the phone to e bay. At one point they said the FBI was on it. That s right, I am second to President Trump. Huge run around. Be very careful here. I will still go after them

Date of experience: January 18, 2018
Canada
1 review
5 helpful votes
Follow Ed V.
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I would much prefer that my credit card is charged in U.S. dollars. A recent purchase at $320. U.S. Cost me $7.00 more when E-Bay "helped" me by converting the cost to CDN. Dollars.

Second, before buying a new product from an E-Bay seller, make certain that the manufacturer will honour the warranty.

These two concerns will probably have me steer clear of E-Bay for future purchases.

Date of experience: January 3, 2018
Canada
1 review
4 helpful votes
Follow Mahleka K.
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This business is a scam.
November 17, 2017

I purchased a Google Home Assistant.
Payment was received by PayPal.
Order was confirmed. Delivery was to be sent by October 16th. EBay emailed me requesting I wait til October 23rd. I contacted both seller and ebay on 3 occasions. Sellers account was suspended. No response from either until this morning an email saying, "My file has been closed because I haven't responded back to them."
I contacted owner 3 times and ebay 5 times...

Date of experience: November 17, 2017
Canada
15 reviews
10 helpful votes
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Huge Selection
October 24, 2017

I must have looked at hundreds of earrings on Ebay.ca after looking at different sites. So my cute little studs were about $15-20 cheaper than anywhere else, and they are exactly what I needed. Also, I know there will be no problem if I have any issues. Kudos to Ebay.ca!

Date of experience: October 23, 2017
Canada
2 reviews
130 helpful votes
Follow Lisa P.
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Many products from China (and most are) never arrive. Some could be lost in the mail, but that is too much of a coincidence that so many never arrive. By the the time you have given it a few more days and some delays in answer from the seller, it's too late for any claim from eBay. If you buy electronics which come defective, you are stuck, unless you want to pay huge shipping costs to ship it (with tracking and insurance) back to seller in China. The process may take months, which by then is too late for eBay refund. EBay should monitor their sellers a bit better. Compare to Amazon with stellar customer service, eBay is of very poor value.

Date of experience: July 31, 2017
Canada
1 review
6 helpful votes
Follow wemerson d.
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I bought HP Compaq 8300 Elite SFF Desktop PC (Core i5-3470 3.2 GHz, 8 GB, 500 GB, Win 7). Item had disappeared, i gave the right address from where i work and theres no excuse to not receive because i work in the office and get all delivery that been sent to there, the seller gave me the track number that said that its been delivered but i never got it, open a case on ebay and they just close without help me to do anything, lose 300 bucks, never and never buy anything from ebay again.

Date of experience: June 9, 2017
Canada
1 review
2 helpful votes
Follow Khatri P.
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I order my car mirror and they send me tracking # also i live in vancouver and tracking # shows me its in burnaby... hahhahhaa
They said its in burnaby i dont know where in burnaby i have to find hahhahha
Just waste my $60 and 1 mth for nothing

If you have lots money just want to thorw way go for ebay,,, i guess nothing can be better then Amazon on online buying

Date of experience: June 6, 2017
Canada
1 review
4 helpful votes
Follow Bill C.
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I never received my shipment, tried to get contact seller then ebay, nothing but a runaround. I had a dozen tabs open, because they kept sending me all over the place. I will never deal with ebay ever again, go with Amazon, pay a fraction more but guaranteed shipment and you don't have to wait for months.

Date of experience: May 7, 2017
Canada
2 reviews
0 helpful votes
Follow John R.
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I've ordered several items from Ebay, and delivery and service has been good. An item that I returned was refunded as soon as it was mailed.

Date of experience: April 30, 2017
Canada
15 reviews
18 helpful votes
Follow Rita E.
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EBay is great, I've never had any issues. EBay remains consistent in selling and purchasing and excellent customer service.

Date of experience: April 9, 2017
Canada
9 reviews
21 helpful votes
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Love this site.
April 2, 2017

I've been buying on here for about 10 years. So far I've only run into one nasty seller who wouldn't take responsibility for her inaccurate listing. Other than that, pretty much perfection.

Date of experience: April 1, 2017
France
1 review
0 helpful votes
Follow toufik s.
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I buy a Multi Player Video GPS Car for my Toyota Highlander and when I get the product I see that is not conform to the specifications, then based on Ebay policy you have the guaranty that you get your money back, but what Ebay never told you that if you pay the shipment to return the product you will not get anything.
I call Ebay before to return the product since the vendor was asking a shipment by air so cost estimation of 250 $, then Ebay confirm that this is regular procedure and since they see the email from the vendor asking to return the shipment by flight and that he will be reimbursed the return shipment fees.
After I send the product I got only money back for the product itself but never for my return shipment. Ebay they cannot do anything since in their process I get my money back of the product. After I escalate the issue to the management they agreed to give me a voucher of the same amount of my return shipment but I need to use it in one transaction, time to choose what need to buy since need to be same or less amount in one transaction and was period of my vacation, so I took more time than allowed that I was not aware of it, then when I decide to buy something, the voucher was already expired. Ebay they just told me that they cannot do anything, it's over.
So my advice never buy something big that will cost you a lot to return it because if you receive something that was not what you was willing to buy then you have just to keep it and whenever you see it you will hate Ebay.
My Advice is simple, just buy from Amazon, the service is much more better.

Date of experience: March 18, 2017
Canada
5 reviews
2 helpful votes
Follow Gilbert D.
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Dont loose your time on ebay.ca, it is so bad for over 2 weeks I get jut fishy buyer who are not anymore legite buyer from usa be carfull, usa buyer are bad people. Never send anything to USA. Anyway you never send anything before you get the full payment before sending.ebay.ca it is like $#*! STAY AWAY

Date of experience: March 17, 2017
Canada
1 review
3 helpful votes
Follow Never E.
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I would give 0 star. I shop on eBay a lot and most of the time they arrive on time. International shipment took a longer period which I understand, and I feel fine for it to arrive within 2 months. I requested refund for the items I never receive after 2 months and I received a warning letter saying I am a fraud. Never shopping on eBay again, closing my account.

Date of experience: February 6, 2017
Canada
7 reviews
23 helpful votes
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Professional services
December 19, 2016

Fast processing time, quite fast delivery, everything is visible on website, you received email confirmations, overall I'm very happy!

Date of experience: December 19, 2016
Canada
1 review
4 helpful votes
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Useless customer service
October 11, 2016

They do not allow an order to be cancelled once you pay. I didn't receive my order even after a month and was told to wait for 35 days to get my money back. They rip people off their hard earned money.

Date of experience: October 11, 2016