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EastEssence has established a strong reputation for offering high-quality, stylish, and modest clothing that resonates well with its customers, particularly within the Islamic community. Many reviews praise the brand's diverse and fashionable collections, highlighting their commitment to size inclusivity and customization options. However, customers have expressed concerns regarding shipping delays, inadequate customer service responsiveness, and issues with order accuracy, particularly in returns and exchanges. Overall, while EastEssence is celebrated for its product quality and design, enhancing their customer service and logistics could further improve customer satisfaction and loyalty.
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While the site has cheap prices, the fabric are cheap too, not quality and the colors never match what you are hoping to buy. While you can return them as an option but you know the deal you have to pay return shipping fees. I wouldn't buy from them again for the true colors are not at all close.
Answer: We do have our customer service working all the time. You may contact our customer support team at [email protected]. We'll be happy to assist you.
Answer: Upto a month and mails from India
Answer: No way. My abaya started coming apart after the first wash
Answer: Express shipping takes 3-6 business days for delivery within US
Answer: I hope you had a good experience, I used to have good experience from this company, sadly no longer
Answer: Quality is bad-starts coming undone after first wash
EastEssence is the online shopping store for best quality modest Islamic clothes for men & women. Shop for custom lengths and sizes of fashionable Muslim dresses.

