Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of EastEssence

EastEssence

2.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EastEssence?
grey stargrey stargrey stargrey stargrey star

EastEssence Reviews Summary

EastEssence has established a strong reputation for offering high-quality, stylish, and modest clothing that resonates well with its customers, particularly within the Islamic community. Many reviews praise the brand's diverse and fashionable collections, highlighting their commitment to size inclusivity and customization options. However, customers have expressed concerns regarding shipping delays, inadequate customer service responsiveness, and issues with order accuracy, particularly in returns and exchanges. Overall, while EastEssence is celebrated for its product quality and design, enhancing their customer service and logistics could further improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
5
value
5
shipping
5
returns
5
quality
5

We monitor reviews for authenticity

California
23 reviews
86 helpful votes
Follow Iman M.
Unfollow Iman M.
Share Review
Report Review

While the site has cheap prices, the fabric are cheap too, not quality and the colors never match what you are hoping to buy. While you can return them as an option but you know the deal you have to pay return shipping fees. I wouldn't buy from them again for the true colors are not at all close.

Date of experience: April 30, 2011

From the business

EastEssence is the online shopping store for best quality modest Islamic clothes for men & women. Shop for custom lengths and sizes of fashionable Muslim dresses.


eastessence.com
Founded in 2005
Newark, California
+18
See all photos